Recent Posts

Can You Feel the Heat?

9/25/2019 (Permalink)

A lit match with flame and smoke rising from tip When will you be installing your heat detector?

Anytime anyone, anywhere, talks about the subject of fire safety, they ask the dreaded question, "Have you tested your smoke detectors lately?" While we certainly hope you have checked them in the last 30 days (wink), today, we are discussing heat detectors. 

There are over 6,500 garage fires in the U.S. every year, and the majority of them are in one and two family homes.  Insects, humidity, fumes, temperature changes, and dust are just a few of the variables that exist in spaces like your attic and garage that can damage a smoke detector.  Rendering them unreliable.  Heat detectors, on the other hand, respond only to extreme changes in temperature.  If a fire breaks out, the detector sounds an alarm,  giving homeowners the opportunity to minimize property damage and quickly get help on the way. 

Without question, interior smoke detectors are the best way to protect the people in your home.  Heat detectors are meant to help you better protect your property.  Click for more information on heat detectors and to learn more about reducing the risk of a garage fire in your home.

Prevention and preparedness are at the heart of everything we do at SERVPRO of Greater Northern Charleston.  However, if you find yourself dealing with the aftermath of a fire in your home or business, we are always ready to help.  24/7, 365 days a year. 

Happy 2019 Preparedness Month!

8/31/2019 (Permalink)

Lighting in sky with national preparedness and SERVPRO logo overlay Happy National Preparedness Month! Are you ready, Charleston? We can help.

It’s finally here!  September, National Preparedness Month, is a disaster recovery company’s December!   Instead of talking about holiday menus and checking off items on a gift list, we spend our time on best preparedness practices and emergency kit items.   Ok, so September doesn’t have the glitter of December.  However, we find great joy in every emergency planning tip that helps you provide another layer of safety during an emergency in your home or a city wide natural disaster.

This month, we are going to post some of our favorite weather sites, preparedness tips for your home, insight on how to protect your business, and what you should have on hand in those emergency kits.  So… stay tuned!

We may as well start with Hurricane Dorian! Keep an eye on him with Count on 2 Hurricane Central.  Stay safe, Charleston.  We don’t want a major storm affecting our families or businesses any more than you do, but know we are here if one heads our way.

24/7 – Always live, no answering service.  Always ready to help.  843.552.1226 (Go ahead… put it in your phone so you can be ready too!)

All the Right Ingredients!

8/21/2019 (Permalink)

green leafy vegetables Think GREEN for all your fire and water restoration needs!

Green leafy veggies are part of what is needed to take care of the health and well being of you and your family.  Choosing SERVPRO green can be just as effective at taking care of your home and business!  When disaster strikes, and you trust SERVPRO of Greater Northern Charleston and Dorchester County to provide restoration services, you are guaranteed to receive exactly what you need.

Certified and trained technicians, consistent IICRC standard processes, and use of safe and effective products is the recipe we use to “make it like it never even happened.”  

We certainly do not wish disaster on any of our Charleston neighbors, but sadly, messes do happen.  If you find yourself in need of help after a water or fire related loss, please do not hesitate to call. We are here for you 24/7, 365 days a year.  

NOW is the time to have a plan.

8/21/2019 (Permalink)

drawing of a sample fire escape plan You take care of your family. We will take care of the rest.

Statistics show you will likely have less than 2 minutes get out of your home, if a fire breaks out.  Every family should have an escape plan worked out, in advance, to help prevent injury to family members and pets. 

Here are few things to remember when creating your plan:

  • All rooms need 2 exit strategies, if possible. 
  • Take into account the physical abilities of all family members and pets. 
  • Make sure all windows and doors function properly.
  • Choose a safe meeting space outside, a safe distance from the home.  
  • Never go back into the house once you are out! 
  • Make a drawing of your plan, showing all rooms, windows, doors and share with everyone in the home.
  • Practice, practice, practice! 

FEMA has more information and ideas on how to put your escape plan together.  

Stay safe, Friends!  If you have a fire damage in your home, you take care of getting your family out safely, we will take care of the aftermath. Here for you 24/7, 843.552.1226Y

Hidden Mold!

8/14/2019 (Permalink)

Hidden mold in Summerville, SC.

Even a small water leak, over time, can lead to a major mold problem.  This commercial bathroom was used frequently and on the surface seemed fine, until recently.   We were happy to help this Summerville business with the necessary mold remediation and getting their bathroom back to use.  Trained technicians, national standards, and the most effective products, allow SERVPRO of Greater Northern Charleston to get your business whole in the least amount of time possible.   We know that any inconvenience to your customers and staff also affects your bottom line.  

If you suspect that you have a leak in your home or business, do not wait to have it addressed! If you find yourself in the same position as this business, please give us a call.  24/7, we are here for you!  

Secrets of Renovation Workshop

6/19/2019 (Permalink)

Mold in the walls of this Summerville, SC home!

We were proud to be one of the local sponsors for AnnieMac’s “Secrets of Renovation… For Agents, by an Agent” Workshop at the Hilton Garden Inn - Airport this month!  Loan Officer, Ronda Tucker Hammang and Agent Liason, Alana Hopkins did a fantastic job training a room full of Lowcountry agents how to utilize AnnieMac’s renovation loan to meet the needs of their clientele.  Materials covered sales tips, benefits of instant equity,  loan terms, and target demographics… these ladies had it covered. If you are looking to buy in the Charleston area and do not have a lender or agent working with you, contact AnnieMac Charleston to get started!

At SERVPRO, we are always educating clients concerning the cost effectiveness of restoration versus replacement, so today was right up our alley.  Plus… who doesn’t like an opportunity to display gross photos of mold?

If you are in the process of renovating your home or business, and run into a mold, water, or smoke related issue, please give us a call.  We will meet you on site to assess the most effective way to resolve the issue so you don’t get behind schedule.

We are always ready to help:

SERVPRO of Greater Northern Charleston – (843) 552-1226

SERVPRO of Dorchester County – (843) 225-5433

IICRC Certified Firm!

6/19/2019 (Permalink)

IICRC Certified Firm!

The IICRC (Institute of Inspection Cleaning and Restoration Certification) is a non-profit organization that establishes standards and certifications for all aspects of the cleaning and restoration industry.  This includes cleaning processes and products, inspection practices, mitigation techniques, and installations.

While SERVPRO of Greater Northern Charleston has been around for over a decade, we have just recently purchased a second franchise license, SERVPRO of Dorchester County.  This purchase inevitably brought about some organizational changes.  We are proud to announce that the entire Ferm franchise family, as a whole, is an IICRC certified firm.

The IICRC also provides the certification requirements for our water and fire restoration technicians.  We provide only the best training for the crew members that will be working in your home or business. 

We love taking care of you, Charleston!  Call us anytime, 24/7, for your restoration needs. 843.552.1226 or use our Contact Us page on the site.  We are here to help.  

Product Spotlight: Wall and All Surface Cleaner

6/13/2019 (Permalink)

 bottle of cleaning liquid One of our favorites Fire Cleaning products!

Introducing, Wall and All Surface Cleaner. We simply cannot say enough about this product or use enough of it!  The name speaks for itself.  This heavy duty cleaner works on just about any hard surface to clean smoke and soot with ease.  The best part is the fact that it is still gentle enough to use on painted surfaces without removing the paint or deteriorating salvageable drywall.  In the process of fire restoration cleaning, this plays an important role in limiting the amount of material that must be replaced versus cleaned and treated.  Being able to clean and restore is more cost effective, timely, and insurance "friendly" than replacement. 

We love working with home and business owners in the Greater Charleston area.  If you have a fire or smoke damage, please feel free to call us, 24/7, for more information on how we can help.  (843) 552-1226 

2019 Hurricane Season is Here!

6/13/2019 (Permalink)

2019 Hurricane season is here. Are you ready?

Whether we like it or not, every year, June continues to bring us the beginning of Hurricane season.  Over the last few years, in the Carolina's, the storms we have encountered have been a bit later in the season.  However, that does not mean you should wait to pay attention to the forecast and spend a little time brushing up on preparation activities.  

Of course, NOAA's National Hurricane Center is our "go to" resource for all things Hurricane. There are other resources out there as well.  One of our all-time favorites is Mike's Weather Page.  If it is happening, his page has every model imaginable to help you prepare.  

This year, the most comprehensive guide for storm preparedness, understanding forecasts, and what to do to remain safe during a weather event, is the National Weather Service Hurricane Guide

We hope you will take a few minutes to familiarize yourself with these sites and have a plan in place for your family and business.  Feel free to contact us with any questions you may have and don't forget to add our phone number to your emergency contact list!  (843-552-1226) Response time is key during a water intrusion and wait lists can be daunting, so don't waste any time calling to claim your spot if there is a city wide disaster. 

SERVPRO of Greater Northern Charleston will always have teams ready to get on the road as soon as they become passable.  Stay safe this season, Charleston!  And remember, we are always here to help. 

Is your business prepared for the 2019 Hurricane Season?

6/12/2019 (Permalink)

Is your business ready?

With hurricane season upon us, it's time to make sure we are prepared.

Research indicates that only around 50 percent of businesses that suffer an incapacitating disaster are able to recover and resume operations... and only 29 percent remain in business just two years later.  Natural disasters like flash flooding and hurricanes play their role in destroying many businesses. Often business owners have an emergency contingency plan in place, but few have a plan specifically to stabilize damage efficiently to get back into their buildings following a disaster. 

Most full contingency plans are made up of three main parts:  incident response, disaster recovery and business continuity.  SERVPRO’s Emergency READY Profile addresses both incident response and disaster recovery, making it a vital component of any existing contingency plan.

Developing a SERVPRO® ERP for your business affords you an immediate plan of action, limiting the amount of time your business is inactive.  Timely mitigation minimizes the effects of water and fire damage, allowing your property and business to be restored at an advanced rate.  Knowing what to do, who to call, and what to expect, in advance, is the key to timely mitigation.  

For more information on creating your customized Emergency Ready Profile email beready@SERVPROofgnc.com, call (843) 552-1226 or use our Contact Us Web Form