Recent Posts

Just a Month Away!

4/30/2021 (Permalink)

palm tree with stormy sky behind it Storm season is on its way... Ready or not?

We are only a month away from the 2021 Hurricane season!  It’s never too early to get your home and family prepared. There is not much that can be done once a storm is imminent, but taking just a little bit of time in advance can not only help ensure your family’s safety, but it also brings a peace of mind and keeps you out of some of the crazy last minutes lines at the store!

Our favorite resource for all things storm preparedness is  Among many other things you can find information and tools on:

We at SERVPRO of Greater Northern Charleston and Dorchester County are also here to help you prepare.  If you own a local business, we have a program especially for you.  Our Emergency Ready Program allows us to set you up in our system in advance of a disaster with all of the necessary information to reduce response time to getting your restoration under way. 

For our homeowners, we have a deductible advantage program.  By registering and answering just a few pertinent questions, we will cover up to $1,000 of your deductible if you had an insurance claim that we were hired to complete the work.

We love serving the Charleston area and while no one wants to see a storm hit our beautiful coast, we all know they are somewhat inevitable.  So we may as well be as prepared as possible!  If you have any questions about the 2 programs above, please feel free to call 843-552-1226 or email and ask for Beth. 

Here's to an easy breezy 2021 storm season, Charleston! 

Getting Back to Business

4/22/2021 (Permalink)

emergency exit sign We can make it "Like it never even happened," with just one call.

Water or fire disasters can cause businesses to shut down for days or months until repairs can be made and structures are safe enough to enter and resume business. Every day you remain closed is another day of lost profits. 

By building a relationship with contractors that would be available for repairs and knowing which cleanup and restoration service will be available to quickly respond to your emergency situation, you will be well on your way to doing business again.

With SERVPRO® of Greater Northern Charleston, you can count on us to get to the disaster faster and make it "Like it never even happened." Our training and expertise have prepared us to help with water damage, storm damage, fire damage and mold remediation quickly and effectively. Not only can we take care of all the clean up, but we have a reconstruction department as well.  One call is all it takes to get your business back to business.

Give us a call today to learn how we can help by implementing an Emergency Ready Plan, specific to your business - no contract, no charge.  Just our way of helping you be ready for whatever happens.  24/7 ~ 843.552.1226 or use our Contact Us page on the web. 

Protecting Your Business From Fire

4/22/2021 (Permalink)

Man putting out a fire with a fire extinguisher Fire damage? We are always here to help.

Business owners have plenty of safety factors to take into consideration regarding risks to their business, staff and visitors. Fires are one of those risks to your business that you need to spend a little extra time planning for and preventing.

Ways to Protect Your Business

There are many steps you can take to protect your business from the risk of fires. By focusing on fire risk assessment, fire prevention and staff education, you can work toward reducing the chance of a fire breaking out.

  • Assess your risk of fire hazards. There are some local governments that may offer a visit from a fire marshal to help you identify these risks and provide guidance on creating your fire prevention plan.
  • Have the right fire protection equipment in place, which would include an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.
  • Create a fire plan and review it with your staff on a regular basis to ensure everyone knows what to do in the event of fire.
  • Conduct fire drills at least once a year to keep the fire safety protocol fresh. 
  • Take time to review evacuation plans and where the first-aid kits are.

Despite best efforts with fire prevention and safety tips, the worst could always happen at your business. If a fire has damaged your business, SERVPRO® of Greater Northern Charleston is available to help make it "Like it never even happened."  Here for you 24/7 ~ 843.552.1226

Covering Contents.

4/22/2021 (Permalink)

Room with a lot of fire damage Would you remember all the items in this room?

It is no secret how damaging flames and smoke can be to your home or business.  Smoke and soot clean up alone can be tedious and expensive.  One area we find is often overlook when it comes to protecting a home and office, are the contents contained within.

Most insurance policies have contents coverage, in the event that they get damaged in a fire or water (sometimes both!) loss.  However, policy holders are still required to submit a list of the items that were deemed unsalvageable in order to receive payment.  We assess and do our very best when on the job site to notate any item we determine must be thrown away.  But sadly, not all items can be recognized.  Especially in the room where the fire started. 

Having pictures and an up to date home inventory, can help determine what times were stored in each room so nothing gets missed.  If you are renting your home or office space, and have tenant's insurance, your inventory is just as critical! 

Set aside a few minutes every quarter to take pictures and make note of any new valuable items. Hopefully you will never need to use them, but if disaster does strike, they could keep you from losing out on content reimbursement.

We are here for you 24/7 if you have a fire or smoke disaster.  843.552.1226

2021 Hurricane Names

4/22/2021 (Permalink)

stormy sky Just a few more weeks and Hurricane season will be underway. Remember, we are always here to help.

2021 seems like it is just flying by!  April showers are nearly behind us and hurricane season is just around the corner.  Ever wonder who comes up with the storm names each year?  The World Meteorological Organization names the Atlantic Storms and the NOAA names the rest!  The Atlantic names for 2021 are listed below.

  1. Ana
  2. Bill
  3. Claudette
  4. Danny
  5. Elsa
  6. Fred
  7. Grace
  8. Henri
  9. Ida
  10. Julian
  11. Kate
  12. Larry
  13. Mindy
  14. Nicholas
  15. Odette
  16. Peter
  17. Rose
  18. Sam
  19. Teresa
  20. Victor
  21. Wanda

We always hope for a safe season, but also work very hard to be as prepared as we possibly can if a storm does affect the Charleston area.  We can help you plan as well.  Contact us for information on how you can have your business set up for priority response if there is a city-wide storm or flooding event this year.

Stay safe, Charleston.  We are here if you need us.  24/7

Spring Showers.

4/22/2021 (Permalink)

iphone showing a red weather alert We love serving you Charleston! We are always here to help.

Spring is in full swing and it has been beautiful! But be sure to prepare for whatever Mother Nature may send our way.

With the arrival of spring comes longer days and more sunshine.  However, drastic changes in temperature are also common, bringing with them the threat of severe weather throughout the country.

There is no way to be able to predict the weather with 100% accuracy, however, advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Below are some suggestions  to your home to prepare for severe weather:

  • Clean gutters, drains and downspouts.
  • Trim trees of loose or dead limbs
  • Secure outdoor belongings

Having an emergency kit with the following items is also advisable:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Important personal information including contacts and medical information.
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
  • 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bag

One thing that always remains true of unpredictable spring weather: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Greater Northern Charleston to get the cleanup and restoration process started fast.

How well do you know your water?

4/22/2021 (Permalink)

man standing over a bucket with sudsy water and a mop Our professionally trained and certified technicians can identify the type of water and how to safely mitigate any damage.

We deal with water damages every day.  Part of effectively cleaning up a loss is identifying what type of water caused the damage.  There are three different classifications for water: clean, gray and black.

Clean Water

Much like its name states, “clean” water is free of harmful contaminants and is the result of broken water lines, malfunctioning appliances, toilet holding tanks, snow melt, and rainwater.

This is the easiest type of water damage to clean up after, but after sitting for 48 hours and following contact with the surfaces of a building, clean water then moves up to a category two, which is gray water.

Gray Water

With “gray” water, water damage cleanup and restoration will become a bit more serious and involved as it generally contains some kind chemical or biological contamination. 

Gray water can often come from dishwashers, aquariums, showers, etc. Again, the 48-hour exposure time applies here as well because if it is not quickly treated, gray water will turn into black water.

Black Water

Black water is the third classification of damaging water and the most serious of the three classifications. Considered highly contaminated by harmful chemicals and biological matter, it would include floodwaters containing soil and all sewage waters.

Sewage is laden with contaminating microbes, including bacteria, protozoans, molds, fungi and more, which can be harmful to humans. Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

When it comes to floods, assume that all water is black water since it will pick up contaminants as it travels along its path.

All three of these water classifications are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), which is an organization that certifies and sets the standard for the cleaning and restoration industry. Our technicians are certified in IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Greater Northern Charleston is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!  We are here for you 24/7 ~ 843.552.1226

Preventing Water Damage.

4/22/2021 (Permalink)

wood flooring badly damaged by water If you have a water damage in your home, we are here to help. 24/7.

Did you know water damage can be one of the most common and costliest disasters your home may experience? Bursting pipes, malfunctioning appliances or storm damage are just some of the ways water can damage your home.

While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from these difficult scenarios.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

How to Start the Recovery Process

In the event you do encounter a water damage situation in your home, you can stand a good chance at salvaging items if they can be dried out within 48 hours.

You will want to quickly dry your home out and dehumidify it following a water damage disaster. Be sure to remove wet objects and disinfect remaining materials. Working with SERVPRO of Greater Northern Charleston simplifies the entire process from drying to insurance claim for you as we work to put your home back together. 

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Greater Northern Charleston, who are here to make it "Like it never even happened."  We are here 24/7 ~ 843.552.1226.

What You Need to Know About Water Mitigation

1/27/2021 (Permalink)

water on a warehouse floor We can help with your water loss!

Water Mitigation in North Charleston

Property disasters are a certainty. It can be minor problems or significant problems. But whatever the case may be, it is sure that problems are a key part of the property ownership picture.

The problems can be even more dangerous when we start including water in the overall picture. For instance, rainwater can spill over and enter into places that it should not be, from places such as the cellar or other places that are partially or wholly below the surface.

Water build-up can cause havoc and general damage as it continues to rise and accumulate. Residential or commercial dishwashers may go awry and create further consequences within the property, damaging floors and walls along the way.

Yes, even a burst pipe in North Charleston can create a world of chaos momentarily or for longer unless it is dealt with as swiftly as possible.

These are merely a few of the instances that happen when water is behaving negatively. Indeed, these are water situations that will compel a property to seek out water mitigation or water damage restoration professionals.

Now, it is essential to realize that there are two segments within this water damage situation. The first is water mitigation, and the second is water damage restoration.

Companies like SERVPRO of Greater Northern Charleston conduct water mitigation while other companies may only focus on water damage restoration. 

Here is what you should know about companies like SERVPRO and how they deal with water mitigation. Learn about the differences between water mitigation and water damage restoration.

SERVPRO's Water Mitigation

Water mitigation is different from water damage restoration and targets different segments of the process. Yes, both of these processes can help you eliminate your water issues and the effects of these unruly water behaviors.

Water mitigation is the primary and most popular option for many because of its many different unique characteristics. Individuals and professionals realize that water mitigation allows for property protection and long-term preservation.

The key point here is that water mitigation can help in minimizing further damage within the property.

What is the point of water mitigation? It is a process that helps to minimize even more problems in water damage situations. You will notice that service providers in the water mitigation domain will take out complicated structures that range from the drywall and fickle flooring.

Water mitigation contractors know that moist flooring and affected drywall can perpetuate significant issues that range from structural destruction to the unwanted rise of mold infestations that can quickly take over different property areas.

While water mitigation is about stemming the tide, water damage restoration services will focus more on the restoration of the property after the heavy-duty mitigation contractors have done their job.

Average Cost Water Mitigation

As you can see, they are both crucial in the process, but what about the average cost of water mitigation?

Indeed, this is one of the more standard questions professionals like SERVPRO will face when it comes to water mitigation services. Property owners want to know how much it will cost to remove water within a property and to dry out the area.

The truth is that there is a variance in the costs and averages depending on where property owners reside in the country. That is why water mitigation companies will seek to estimate your property before telling you the exact cost.

These jobs may cost quite a bit, or it may not. It will depend on the situation.

Water mitigation can take quite a bit of work because of the drying present within the situation. The core point in water mitigation is to dry out the area and negate the moisture present within specific regions.

Reach Out To The Water Mitigation Service Professionals at SERVPRO of Greater Northern Charleston Today

Property owners like yourself realize why water mitigation is necessary for your property. It is not something that you require every day, but it is certainly a service you must use when dealing with certain chaotic water situations.

Recall that water mitigation service professionals like SERVPRO of Greater Northern Charleston have the knowledge, the expertise, and the overall experience to help you move past the situation and get to drier grounds.

Reach out to the water mitigation professionals in North Charleston to stay on dry ground and preserve the integrity of your property and health today. Our professionals are standing by to address your service needs today.

What are Mold Remediation Services?

1/27/2021 (Permalink)

Mold inside wall Got mold? We are here to help.

What Are Mold Remediation Services?

Mold growth is one of the most challenging situations to experience as a property owner/homeowner. Even when the infestation is not related to black mold, it can still pose considerable risks to structure and fixtures alike.

That’s why all property experts recommend that you call for mold remediation services at the first sign of a mold infestation. This ensures that you don’t have to bear significant financial losses. Instead, you can resolve the issue before it grows to highly problematic levels.

Mold is essentially fungi that grow naturally through moisture and humidity. But even when the fungus is not being visible or causing problems such as musty smells or respiratory issues, it exists at non-threatening levels across our environment as a natural organism.

That’s why many mold removal experts prefer to use the technical term of remediation services, which bring existing mold spores to their natural levels after removing the excess infestation and addressing the underlying cause. As a result, you get rid of your mold problem while ensuring that it doesn’t spring back.

But exactly how does this removal or remediation work for mold? How much does it cost? Most importantly, why exactly do you need to remove mold in the first place? To help you answer all of these questions, here’s a lowdown on these services and all they can do for your property.

Mold Remediation Average Cost

Removing mold infestation through thorough cleaning processes, reverting the fungi to harmless levels via targeted ventilation, and addressing the root cause with detailed approaches can be quite an intricate procedure. In addition to using specialized products and industrial equipment, it also calls for detecting moisture, humidity, or unaddressed damage to the property. 

That’s why the overall procedure comes at a higher cost than standard cleaning services. This is especially true when you are dealing with excessive mold growth that is hard to remove and remediate. 

Like many other processes related to specific areas of a property, mold removal or remediation costs are also dependent on the size of the area being worked upon. For instance, if the mold growth has enveloped your whole basement, it would cost you more to get rid of it compared to addressing mold growth that’s limited to your kitchen cupboards.

But apart from the size of the area, the amount of mold infestation in a specific site also directly relates to the cost. The correlation is simple to comprehend. Remember that the more mold you have on a surface, the more time it takes to remove it through targeted processes.

Due to these reasons, you should keep in mind that mold remediation costs vary on a case to case basis. Specific mold removal fees that once applied for a particular home in your neighborhood may not work in your case, and vice versa. That’s why it’s critical that you obtain detailed inspections from mold removal and remediation professionals in your area to receive a personalized quote.

In addition to creating a variety of health effects, mold growth can also cause serious property damage. Besides creating a rotten smell and unsightly mold spores, they can also cause the affected building to be inhabitable. When left untreated, mold can grow to the point where it costs a fortune to remediate and make the structure safe for use again.

With many years of experience in mold removal and remediation, SERVPRO of Greater Northern Charleston offers targeted solutions to fit the needs of your property. 

To see how our solutions can help, don’t hesitate to contact us for a quote today. We will be here to discuss your concerns and deploy our services for you as swiftly as possible.