Recent Posts

Just in Case...

4/3/2020 (Permalink)

full screen of toilet paper Too much of this commodity going in the toilet? We can help!

Schools are cancelled and kids are home all day,  looking for things to do!  While there are many options to choose between TV, online lessons, board games, family activities, etc, we are betting a bit of boredom might set in from time to time!  If that boredom, a random accident, or use of something other than TP causes a toilet clog or over flow, we thought we'd share a couple tips!  

First...the clog.  We thought about compiling our own list, but then we found this one from Sunrise Specialty.  We worry a bit about number 6 because of a few dishwasher meets dish detergent mishaps!  But, upon a bit of research, it seems legit.  Check them out! If you are unfortunate and have to try one of these DIY solutions, please take a pic and share it with us!

In the event the toilet does overflow, we are available to you, even if it is just to answer questions.  If you aren't comfortable with someone coming into your home, we want to make sure you are doing all you can to avoid as much damage as possible. 

The safer way to protect additional damage down the road is to have us mitigate, dry, and disinfect properly.  This is the best way to prevent potential mold and ensure your insurance claim isn't questioned. 

Our teams are taking extra precaution with protective gear, hospital-grade disinfectants, and adjusted monitoring schedules to minimize our time in your home.  We are also sanitizing high traffic surfaces in rooms we have to work in or walk through, at no additional charge to you. 

We understand how unsettling this time is for everyone, and we want to do all we can to help.  Please do not hesitate to call.

Stay well, and enjoy as much of this time with your littles as you can! 

Small Business Resources

4/1/2020 (Permalink)

man looking at a confusing bulletin board with lots of papers Here to Help!

SERVPRO of Greater Northern Charleston is navigating the drastic downturn in business many of us are seeing here in the Lowcountry.  We are still open, 24/7, have all office staff working from home, and our emergency technicians are taking extra precaution as they enter people's homes and businesses to perform emergency and disinfecting services.

There is an abundance of information now available about the relief options for local business, but it can be difficult to dig through and find exactly what pertains to you.  Lowcountry Local First has done a fantastic job of compiling the information on their COVID-19 Resource and Action Page.

We are in this with you Charleston!  Stay safe and stay well!  Here to help if you need us.  843-552-1226, 24/7

How We Can Help You.

3/27/2020 (Permalink)

SERVPRO technician in protective gear cleaning We are here to help our fellow local businesses!

We, at SERVPRO of Greater Northern Charleston, have spent many hours this week speaking and collaborating with other business owners on how to best maneuver this unnerving swing in business. 

SERVPRO works in disaster recovery and professional clean-up and our corporate office has been amazing at getting information to the locally owned franchises as soon as it was made available by the CDC. 

There is some great content in the text from our latest commercial informational brochure.  If SERVPRO of Greater Northern Charleston & Dorchester County can help you in any way, please don’t hesitate to call.  We are here to help you do all you can to be prepared to safely reopen for your employees.

If you’d like the full pdf of the brochure below, please email beth@SERVPROofgnc.com

Stay safe and well, Charleston!

_________________________

SERVPRO is being called on by numerous businesses and community leaders to perform the necessary bioremediation services to clean, disinfect and sanitize their properties. All of our cleanup practices are in accordance with the guidelines provided by the CDC and local authorities. If you are interested in inquiring about our services we’re here to help – 24 hours a day, seven days a week, while life gets back to normal in the communities we all call home.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line meet this standard and carry the EPA-registered emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

SERVPRO can respond quickly and effectively to help minimize business interruption to your company.

SERVPRO franchise professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well.

The CDC also recommends regular cleaning of the following areas/items:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevators and Escalators
  • Playground Equipment
  • Fitness Equipment

SERVPRO professionals are trained to perform a proactive cleanup that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

i. https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-preventspread.html? CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-preventspread.html

ii  https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

iii  https://www.cdc.gov/coronavirus/2019-nCoV/summary.html

iv  https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

Water From Above!

3/25/2020 (Permalink)

paint bubbling on the ceiling due to water  from above Got water? We are here to help!

The paint bubbling on the ceiling of this Summerville home is the result of a plumbing leak in a second floor bathroom.  This was not a happy day for this homeowner!  Our technicians showed up, assessed the situation, and were able to put the family at ease.  Within just a few days, the affected areas were dried out, disinfected, and the home was ready for new flooring, paint, and bathroom cabinets! We were able to take care of that for them too!  "Like it never even happened," is always the goal.

We at SERVPRO of Greater Northern Charleston and Dorchester County are ready, professionally trained, and eager to help.  From fires to disinfecting cleanings, we can take care of all of your restoration needs. 

Here for you 24/7.

April Showers!

3/25/2020 (Permalink)

rain on flowers If April Showers invade your home, we can help!

Everyone ready to be out of the month of March??  It has been a long, stressful one! Thankfully, a new month is right around the corner. April has been a busy month over the years.  It’s the month that starts with a practical joke, the first cell phone call was made, first weather satellite was launched, Pocahontas got married, Nickelodeon premiered, and it is officially BLT Sandwich Month! (Check out the Pop Culture page on for more fun facts!)

With the month also comes spring showers! We always hope the rain stays OUTSIDE of the home, where it belongs, but in the event that you have any flooding or roof leaking, we are always here to help! 

We are available for you 24/7, year round. 

Wood and Water Do Not Mix!

3/19/2020 (Permalink)

wood floors damaged by water Find yourself with a water loss that has damaged your floors? We can help! 24/7

Response time is critical when it comes to a water loss in your home.  The longer water sits, the more damage it causes.  Sadly, there was nothing that could be done for these wood floors!  

This Charleston area home had fairly extensive damage throughout, and we were so happy we could help.  Our technicians showed up on site prepared and trained to extract excess water, remove flooring, and dry and disinfect the salvageable materials.  In just a few days, this homeowner was ready to reinstall flooring and get their lives back to normal. 

SERVPRO of Greater Northern Charleston has a fully trained team ready at all times to take care of your home in the event of a water loss.  We can be reached 24/7 at 843-552-1226.  

2020 Storm Names!

3/19/2020 (Permalink)

storm clouds 2020 Hurricane Season is right around the corner. Are you ready?

2020 has certainly been an eventful year so far and Hurricane season is just around the corner.  Ever wonder who comes up with the storm names each year?  The World Meteorological Organization names the Atlantic Storms and the NOAA names the rest!  The Atlantic names for 2020 are listed below.

  1. Arthur
  2. Bertha
  3. Cristobal
  4. Dolly
  5. Edouard
  6. Fay
  7. Gonzalo
  8. Hanna
  9. Isaias
  10. Josephine
  11. Kyle
  12. Laura
  13. Marco
  14. Nana
  15. Omar
  16. Paulette
  17. Rene
  18. Sally
  19. Teddy
  20. Vicky
  21. Wilfred

We always hope for a safe season, but also work very hard to be as prepared as we possibly can if a storm does affect the Charleston area.  We can help you plan as well.  Contact us for information on how you can have your business set up for priority response if there is a city-wide storm or flooding event this year.

Stay safe, Charleston.  We are here if you need us.  24/7

What to do??

3/18/2020 (Permalink)

old fashioned television Creative isolation streaming!

With schools closed, employees working from home, and a vast portion of the population social distancing, the streaming services are being used like crazy!  

This time of year we are usually preparing for spring storms and the upcoming hurricane season, but this year, thanks to COVID-19, we have also been doing a little research for the whirlwind that is taking place in so many homes around the globe!

Here are some of our favorite live streaming and virtual tour suggestions: 

Stay well, Charleston. 

We are here to help.  

We Are Cleaning Experts

3/17/2020 (Permalink)

photo of a SERVPRO technician ready to help clean a commercial property Stay well, Charleston.  We love serving the Lowcountry and are always ready if you need us. 

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Greater Northern Charleston and Dorchester County.  843-552-1226

The More You Know About Smoke.

3/12/2020 (Permalink)

black and white picture of smoke Got smoke? We can help!

The complexity of property loss or destruction due to fire damage is due to the unique behavior of smoke. Smoke can penetrate within cavities of the structure, causing hidden damage and odor.

Some things you may not know about smoke:

Hot smoke migrates to cooler areas and upper levels of a structure.

Smoke flows around plumbing systems, using holes around pipes to go from floor to floor.

The type of smoke may greatly affect the fire damage restoration process.

There are many types of soot and residues left behind by smoke: Wet, Dry, Protein, Fuel Oil and others.

Having a SERVPRO of Greater Northern Charleston Professional inspect and pretest your home after fire damage, prior to beginning the cleaning process, saves time and can prevent the loss of important items or keepsakes.

For more detail on the behavior of smoke, the risk of hidden damage and how we at SERVPRO of Greater Northern Charleston can help, visit our Fire Damage and Restoration page and feel free to contact us, 24/7 at (843)-552-1226 or via our Contact Us form.