Recent Posts

Secrets of Renovation Workshop

6/19/2019 (Permalink)

Why SERVPRO Secrets of Renovation Workshop Mold in the walls of this Summerville, SC home!

We were proud to be one of the local sponsors for AnnieMac’s “Secrets of Renovation… For Agents, by an Agent” Workshop at the Hilton Garden Inn - Airport this month!  Loan Officer, Ronda Tucker Hammang and Agent Liason, Alana Hopkins did a fantastic job training a room full of Lowcountry agents how to utilize AnnieMac’s renovation loan to meet the needs of their clientele.  Materials covered sales tips, benefits of instant equity,  loan terms, and target demographics… these ladies had it covered. If you are looking to buy in the Charleston area and do not have a lender or agent working with you, contact AnnieMac Charleston to get started!

At SERVPRO, we are always educating clients concerning the cost effectiveness of restoration versus replacement, so today was right up our alley.  Plus… who doesn’t like an opportunity to display gross photos of mold?

If you are in the process of renovating your home or business, and run into a mold, water, or smoke related issue, please give us a call.  We will meet you on site to assess the most effective way to resolve the issue so you don’t get behind schedule.

We are always ready to help:

SERVPRO of Greater Northern Charleston – (843) 552-1226

SERVPRO of Dorchester County – (843) 225-5433

IICRC Certified Firm!

6/19/2019 (Permalink)

Why SERVPRO IICRC Certified Firm! IICRC Certified Firm!

The IICRC (Institute of Inspection Cleaning and Restoration Certification) is a non-profit organization that establishes standards and certifications for all aspects of the cleaning and restoration industry.  This includes cleaning processes and products, inspection practices, mitigation techniques, and installations.

While SERVPRO of Greater Northern Charleston has been around for over a decade, we have just recently purchased a second franchise license, SERVPRO of Dorchester County.  This purchase inevitably brought about some organizational changes.  We are proud to announce that the entire Ferm franchise family, as a whole, is an IICRC certified firm.

The IICRC also provides the certification requirements for our water and fire restoration technicians.  We provide only the best training for the crew members that will be working in your home or business. 

We love taking care of you, Charleston!  Call us anytime, 24/7, for your restoration needs. 843.552.1226 or use our Contact Us page on the site.  We are here to help.  

One of our favorite products!

6/13/2019 (Permalink)

Fire Damage One of our favorite products! One of our favorites Fire Cleaning products!

Introducing, Wall and All Surface Cleaner. We simply cannot say enough about this product or use enough of it!  The name speaks for itself.  This heavy duty cleaner works on just about any hard surface to clean smoke and soot with ease.  The best part is the fact that it is still gentle enough to use on painted surfaces without removing the paint or deteriorating salvageable drywall.  In the process of fire restoration cleaning, this plays an important role in limiting the amount of material that must be replaced versus cleaned and treated.  Being able to clean and restore is more cost effective, timely, and insurance "friendly" than replacement. 

We love working with home and business owners in the Greater Charleston area.  If you have a fire or smoke damage, please feel free to call us, 24/7, for more information on how we can help.  (843) 552-1226 

2019 Hurricane Season is Here!

6/13/2019 (Permalink)

Storm Damage 2019 Hurricane Season is Here! 2019 Hurricane season is here. Are you ready?

Whether we like it or not, every year, June continues to bring us the beginning of Hurricane season.  Over the last few years, in the Carolina's, the storms we have encountered have been a bit later in the season.  However, that does not mean you should wait to pay attention to the forecast and spend a little time brushing up on preparation activities.  

Of course, NOAA's National Hurricane Center is our "go to" resource for all things Hurricane. There are other resources out there as well.  One of our all-time favorites is Mike's Weather Page.  If it is happening, his page has every model imaginable to help you prepare.  

This year, the most comprehensive guide for storm preparedness, understanding forecasts, and what to do to remain safe during a weather event, is the National Weather Service Hurricane Guide

We hope you will take a few minutes to familiarize yourself with these sites and have a plan in place for your family and business.  Feel free to contact us with any questions you may have and don't forget to add our phone number to your emergency contact list!  (843-552-1226) Response time is key during a water intrusion and wait lists can be daunting, so don't waste any time calling to claim your spot if there is a city wide disaster. 

SERVPRO of Greater Northern Charleston will always have teams ready to get on the road as soon as they become passable.  Stay safe this season, Charleston!  And remember, we are always here to help. 

Is your business prepared for the 2019 Hurricane Season?

6/12/2019 (Permalink)

Commercial Is your business prepared for the 2019 Hurricane Season? Is your business ready?

With hurricane season upon us, it's time to make sure we are prepared.

Research indicates that only around 50 percent of businesses that suffer an incapacitating disaster are able to recover and resume operations... and only 29 percent remain in business just two years later.  Natural disasters like flash flooding and hurricanes play their role in destroying many businesses. Often business owners have an emergency contingency plan in place, but few have a plan specifically to stabilize damage efficiently to get back into their buildings following a disaster. 

Most full contingency plans are made up of three main parts:  incident response, disaster recovery and business continuity.  SERVPRO’s Emergency READY Profile addresses both incident response and disaster recovery, making it a vital component of any existing contingency plan.

Developing a SERVPRO® ERP for your business affords you an immediate plan of action, limiting the amount of time your business is inactive.  Timely mitigation minimizes the effects of water and fire damage, allowing your property and business to be restored at an advanced rate.  Knowing what to do, who to call, and what to expect, in advance, is the key to timely mitigation.  

For more information on creating your customized Emergency Ready Profile email, call (843) 552-1226 or use our Contact Us Web Form

Product Spotlight: Sporicidin

5/1/2019 (Permalink)

Why SERVPRO Product Spotlight: Sporicidin Sporicidin Fresh ~ Safe and effective.

A water damage can cause affected areas to grow dangerous mold, mildew or bacteria. After a water loss in your home or business, we assess damage, remove unsalvageable materials, and then dry out the rest. These steps are well known of the restoration process.  At SERVPRO of Greater Northern Charleston, we take care of both what you can and CANNOT see.  Before the drying starts, we treat all affected and surrounding areas with an anti-microbial in order to discourage potential mold growth.  

Our anti-microbial of choice is Sporicidin Fresh.  Per it's official Safety Data Sheet, "Sporicidin® Disinfectant Solution is an EPA registered and OSHA compliant, alcohol and bleach free disinfectant cleaner. It is ideal for cleaning, restoration and indoor air quality applications, such as mold, water, fire, and sewage remediation, trauma clean up, misting and dust suppression." 

In addition to Sporicidin's cocktail of active ingredients being "effective against viruses, bacteria, fungus and TB, this product is also rated by the EPA as Category III (Low Toxicity) for eye irritation and Category IV (Very Low Toxicity) for acute oral, acute dermal, acute inhalation, and skin irritation exposure studies."

We seek out products that are, not only highly effective, but safe for your family or employees.  We are here for you 24/7, Charleston!  843.552.1226.

What We Need to Know.

5/1/2019 (Permalink)

Water Damage What We Need to Know. Knowing what questions we may ask helps you be more prepared for a water damage.

A water damage in your home can be a daunting experience.  Knowing a little about what we will need before you call, can help expedite the process and allow us to answer your questions more effectively during the first call.  Here are a few of the questions you can expect to be asked during that nerve-wracking initial call: 

  • Your name, address, and the best contact information to reach you.
  • Insurance information, if you have already called them. 
  • The cause of water damage and when it occurred.
  • Is power and water still on at property?
  • How many rooms, and what type of flooring was affected?
  • Are ceilings affected in any of the rooms?
  • Is your home on a slab or a crawlspace and how many stories?
  • Is property accessible and who will be meeting our crew?

We are available to help make the water clean up process as painless as possible for you and your family.  Call, any time. 24/7 ~ 843.552.1226

2019 North Charleston Business Expo

5/1/2019 (Permalink)

Why SERVPRO 2019  North Charleston Business Expo May 15, Booth 420.. .Come see us for a chance to win!

What do you get when you mix Charleston RiverDogs, SERVPRO of Greater Northern Charleston, and the North Charleston Business Expo?  Well... you might just have to show up to find out!   

We will be out at the Expo on May 15th, in booth 420.  Some of SERVPRO's finest will be on site all day to chat with you about how we can help if your family or business is impacted by a fire, water, or mold situation.  

Oh...and did we mention prizes??

Yes, there will be prizes, and if you've got a good pitching arm, you definitely want to stop by! Riverdogs season is upon us, here in the Lowcountry, and we plan on celebrating with some 7th inning stretch goodies!  Ok... and maybe a grand prize for you and 9 of your friends. 

See you there!  

Contents! Contents! Contents!

5/1/2019 (Permalink)

Fire Damage Contents! Contents! Contents! Would you be able to remember everything you have stored in your garage if a devastating fire were to break out?

It is no secret how damaging flames and smoke can be to your home or business.  Smoke and soot clean up alone can be tedious and expensive.  One area we find that home and business owners overlook when it comes to protecting their home and office, are the contents contained within.

Most insurance policies have contents coverage, in the event that they get damaged in a fire or water (sometimes both!) loss.  However, policy holders are still required to submit a list of the items that were deemed unsalvageable in order to receive payment.  We do our very best when on the job site to notate any item we determine must be thrown away.  But sadly, not all items can be recognized.  Especially in the room where the fire started. 

Having pictures and an up to date home inventory, can help jog your memory as to what was stored in each room so nothing gets missed.  If you are renting your home or office space, and have tenant's insurance, your inventory is just as critical! 

We are here for you 24/7 if you have a fire or smoke disaster.  843.552.1226

Our Fearless Leader!

4/29/2019 (Permalink)

Why SERVPRO Our Fearless Leader! Production Manager, Allison Elliott, getting a little dirty with some on the job training!

Once a hero, always a hero!  Allison Elliott, our Production Manager,  was onsite at this Johns Island, SC home after there crawlspace was affected by a water damage.  We had a couple new technicians on site, so Allison gave them a bit of on the job training on accessing and maneuvering a crawlspace.  Everyone on our crew is always ready to do what it takes to help you get your home back in order.  Within just a day or two we had the issues in this crawlspace resolved and we were happy to do our part in getting the homeowners on the way to full restoration of property.  If you are having an issue in your crawlspace, please do not hesitate to call!  Hero Ready, 24/7 ~ 843.552.1226