Recent Posts

What You Need to Know About Water Mitigation

1/27/2021 (Permalink)

water on a warehouse floor We can help with your water loss!

Water Mitigation in North Charleston

Property disasters are a certainty. It can be minor problems or significant problems. But whatever the case may be, it is sure that problems are a key part of the property ownership picture.

The problems can be even more dangerous when we start including water in the overall picture. For instance, rainwater can spill over and enter into places that it should not be, from places such as the cellar or other places that are partially or wholly below the surface.

Water build-up can cause havoc and general damage as it continues to rise and accumulate. Residential or commercial dishwashers may go awry and create further consequences within the property, damaging floors and walls along the way.

Yes, even a burst pipe in North Charleston can create a world of chaos momentarily or for longer unless it is dealt with as swiftly as possible.

These are merely a few of the instances that happen when water is behaving negatively. Indeed, these are water situations that will compel a property to seek out water mitigation or water damage restoration professionals.

Now, it is essential to realize that there are two segments within this water damage situation. The first is water mitigation, and the second is water damage restoration.

Companies like SERVPRO of Greater Northern Charleston conduct water mitigation while other companies may only focus on water damage restoration. 

Here is what you should know about companies like SERVPRO and how they deal with water mitigation. Learn about the differences between water mitigation and water damage restoration.

SERVPRO's Water Mitigation

Water mitigation is different from water damage restoration and targets different segments of the process. Yes, both of these processes can help you eliminate your water issues and the effects of these unruly water behaviors.

Water mitigation is the primary and most popular option for many because of its many different unique characteristics. Individuals and professionals realize that water mitigation allows for property protection and long-term preservation.

The key point here is that water mitigation can help in minimizing further damage within the property.

What is the point of water mitigation? It is a process that helps to minimize even more problems in water damage situations. You will notice that service providers in the water mitigation domain will take out complicated structures that range from the drywall and fickle flooring.

Water mitigation contractors know that moist flooring and affected drywall can perpetuate significant issues that range from structural destruction to the unwanted rise of mold infestations that can quickly take over different property areas.

While water mitigation is about stemming the tide, water damage restoration services will focus more on the restoration of the property after the heavy-duty mitigation contractors have done their job.

Average Cost Water Mitigation

As you can see, they are both crucial in the process, but what about the average cost of water mitigation?

Indeed, this is one of the more standard questions professionals like SERVPRO will face when it comes to water mitigation services. Property owners want to know how much it will cost to remove water within a property and to dry out the area.

The truth is that there is a variance in the costs and averages depending on where property owners reside in the country. That is why water mitigation companies will seek to estimate your property before telling you the exact cost.

These jobs may cost quite a bit, or it may not. It will depend on the situation.

Water mitigation can take quite a bit of work because of the drying present within the situation. The core point in water mitigation is to dry out the area and negate the moisture present within specific regions.

Reach Out To The Water Mitigation Service Professionals at SERVPRO of Greater Northern Charleston Today

Property owners like yourself realize why water mitigation is necessary for your property. It is not something that you require every day, but it is certainly a service you must use when dealing with certain chaotic water situations.

Recall that water mitigation service professionals like SERVPRO of Greater Northern Charleston have the knowledge, the expertise, and the overall experience to help you move past the situation and get to drier grounds.

Reach out to the water mitigation professionals in North Charleston to stay on dry ground and preserve the integrity of your property and health today. Our professionals are standing by to address your service needs today.

What are Mold Remediation Services?

1/27/2021 (Permalink)

Mold inside wall Got mold? We are here to help.

What Are Mold Remediation Services?

Mold growth is one of the most challenging situations to experience as a property owner/homeowner. Even when the infestation is not related to black mold, it can still pose considerable risks to structure and fixtures alike.

That’s why all property experts recommend that you call for mold remediation services at the first sign of a mold infestation. This ensures that you don’t have to bear significant financial losses. Instead, you can resolve the issue before it grows to highly problematic levels.

Mold is essentially fungi that grow naturally through moisture and humidity. But even when the fungus is not being visible or causing problems such as musty smells or respiratory issues, it exists at non-threatening levels across our environment as a natural organism.

That’s why many mold removal experts prefer to use the technical term of remediation services, which bring existing mold spores to their natural levels after removing the excess infestation and addressing the underlying cause. As a result, you get rid of your mold problem while ensuring that it doesn’t spring back.

But exactly how does this removal or remediation work for mold? How much does it cost? Most importantly, why exactly do you need to remove mold in the first place? To help you answer all of these questions, here’s a lowdown on these services and all they can do for your property.

Mold Remediation Average Cost

Removing mold infestation through thorough cleaning processes, reverting the fungi to harmless levels via targeted ventilation, and addressing the root cause with detailed approaches can be quite an intricate procedure. In addition to using specialized products and industrial equipment, it also calls for detecting moisture, humidity, or unaddressed damage to the property. 

That’s why the overall procedure comes at a higher cost than standard cleaning services. This is especially true when you are dealing with excessive mold growth that is hard to remove and remediate. 

Like many other processes related to specific areas of a property, mold removal or remediation costs are also dependent on the size of the area being worked upon. For instance, if the mold growth has enveloped your whole basement, it would cost you more to get rid of it compared to addressing mold growth that’s limited to your kitchen cupboards.

But apart from the size of the area, the amount of mold infestation in a specific site also directly relates to the cost. The correlation is simple to comprehend. Remember that the more mold you have on a surface, the more time it takes to remove it through targeted processes.

Due to these reasons, you should keep in mind that mold remediation costs vary on a case to case basis. Specific mold removal fees that once applied for a particular home in your neighborhood may not work in your case, and vice versa. That’s why it’s critical that you obtain detailed inspections from mold removal and remediation professionals in your area to receive a personalized quote.

In addition to creating a variety of health effects, mold growth can also cause serious property damage. Besides creating a rotten smell and unsightly mold spores, they can also cause the affected building to be inhabitable. When left untreated, mold can grow to the point where it costs a fortune to remediate and make the structure safe for use again.

With many years of experience in mold removal and remediation, SERVPRO of Greater Northern Charleston offers targeted solutions to fit the needs of your property. 

To see how our solutions can help, don’t hesitate to contact us for a quote today. We will be here to discuss your concerns and deploy our services for you as swiftly as possible.

Top Fire Damage Company in North Charleston.

1/27/2021 (Permalink)

fire damage to garage We can help restore your home after a fire damage.

Whether you have recently experienced a fire-related accident or went through the incident a while ago, revisiting the damaged site is sometimes enough to bring up painful memories. While coping with the loss can take its own time, the first step is mostly about repairing your affected property and salvaging what you can. 

The process to restore your building and belongings to their former state may sound immensely difficult. But it is not at all impossible. As long as you reach out to a reliable provider like SERVPRO of Greater Northern Charleston, you can go through the issues without any stress.

Through our targeted cleaning, specialized recovery, and intensive repair processes, the SERVPRO team can help you restore your property from fire or smoke damage. With our holistic approach and affordable solutions, our fire and smoke damage restoration services are just a call away.

Fire Damage Restoration Process

Regardless of your affected building's size, restoring the destroyed belongings and property after a fire can be an intensive process. Apart from the visible devastation of your furniture and appliances, you need to also look out for associated factors such as smoke damage and water damage. 

It is because even being highly destructive, deadly flames are not the only consequence of a fire. In addition to destroying everything they touch, these flames also result in other byproducts such as soot and smoke stains. If the flames come in contact with your electrical or plumbing fixtures, they can cause excessive damage on that front as well. The efforts put in place to extinguish the fire also leave excessive water on the site, which could create problems such as water damage, soaked belongings, and mold growth.

As a result, the associated damage from a fire often goes beyond burnt furniture or destroyed fixtures. This also calls for an intensive restoration approach that comprises much more than typical deep cleaning. 

SERVPRO of Greater Northern Charleston's fire damage restoration services bring extensive processes and targeted expertise to the table. From taking care of damaged windows to preventing mold formation, our recovery processes look at the big picture while restoring your property to its original state. 

This careful execution mitigates added risks and keeps unnecessary problems at bay. As a result, you can steer clear of any issues that could affect the restoration process or cause further damage to your property long after the fire is out.

With this in mind, our usual fire damage recovery process includes the following steps.

  • Inspection and Analysis of the Affected Site

We start with a thorough examination and assessment of the damaged site. Besides noting the damage, it also helps us factor in all related repair processes that you may need to restore your property to its former state. The approach is incredibly helpful in planning a timely restoration project that ensures your property's recovery without further stress. 

  • Risk Mitigation and Recovery Preparation

Similar to other accidents, fire incidents can also come out of nowhere. This makes them a devastating emergency in all senses of the phrase. With SERVPRO’s extensive experience in performing fire damage restoration, our team executes a swift response to risk management in such situations. In addition to cutting electricity and water supply, we also secure the area to ensure no further harm comes to it due to exposure to different elements. 

  1. Deep Cleaning of Property and Belongings

The next step in the process comes in the form of targeted cleaning. In addition to clearing up excess water from the site, we also move forward with cleaning smoke stains and visual damage. This process also applies to your furniture and related belongings. We also prevent moisture in your property and your belongings while also executing mold remediation services wherever they are required. 

  1. Thorough Repair and Restoration

Once your property is clean and clear of debris, damaged furniture, and smoke stains, our repair and restoration process takes care of associated fixtures. Fixing your floors, replacing your windows, and painting your walls are just a few of the steps that fall under this process. We also take care of your electrical and plumbing infrastructure to ensure you don't have to go through different providers to fulfill this requirement.

While these steps are typical to performing fire damage restoration on most affected sites, the actual execution may vary upon the extent of the damage on your property. 

That's why our fire damage restoration experts ensure to make active communication our top priority and keep you posted throughout the process with a focus on transparency. This ensures that you are never blindsided by sudden costs and know about your restoration project's actual expenditure, delivery timeline, and overall progress.

Fire Damage Restoration Cost

While the costs for restoring fire damage broadly vary on the specific site itself, you can still get a rough idea of how much the process may cost you. 

It is also essential to understand that fire damage recovery requires several restoration segments to come together. Due to the requirement to address aspects such as smoke damage and water damage, the process often encompasses these critical segments' costs. This is why, even if the initial outlay may seem high, they remain justified due to their overall coverage of different aspects of restoration and repair. 

Contact Our Fire Damage Restoration Experts Today!

To get a free quote or discuss the overall process, don't hesitate to contact SERVPRO of Greater Northern Charleston today. We will be here to answer your questions and help you obtain targeted yet swift recovery services right away.

$1,000 Value! Check it out!

9/21/2020 (Permalink)

hand holding a large amount of money Just a few quick minutes registers you for deductible relief if you end up with a fire or water damage insurance claim on your home.

SERVPRO of Greater Northern Charleston & Dorchester County is excited to introduce a new program to the Charleston area!

Our Residential Emergency Ready Program offers homeowners up to $1,000 of their deductible, paid by us, if you are registered with us, have current insurance coverage, and choose to use our services to recover from a water, fire, or mold damage in your home. By registering in advance of any damage, you know exactly what to do during a time that can be very unsettling. 

It is super simple - Fill out this quick and easy Google form.  And...that's it. No obligation, no contract, no cost, and you can cancel at any time.

We will send you periodic updates or information relevant to preventative care and residential preparedness. We promise not to flood your inbox! We just want to be able to stay in touch. Especially if there is a city-wide flood or storm event.

We love serving the Lowcountry and are always here to help. Please feel free to call or email our office with any questions.  

Golfing for Education

8/13/2020 (Permalink)

picture golf ball and information about the golf tournament Only a few spots left!

Charleston Leaders is an organization that is near a dear to our hearts.  This is where we choose to spend the majority of our volunteer time and fundraising efforts as a franchise.  The mission of Charleston Leaders is to bring local leaders, at every stage of business and growth, together to encourage greatness in each other and our city.  

The not for profit organization creates events and programs, not only to train up business leaders, but to raise funds to implement leadership programs in local schools.  The Covey Leader In Me program is a complete school platform for elementary schools.  They immerse all facets of the student's day in Franklin Covey's 7 Habits of Highly Effective People. The original book has been transformed into the 7 Habits of Happy Kids and the program is in nearly over 1000 schools across the country. It is impressive to see the growth in the student body of the schools that have embraced this program!

Our Marketing and Reconstruction Manager, Beth Williams, has been on the team that is organizing a golf tournament to raise funds for Leader In Me on August 27th at Patriot's Point Links.  We would love for you to be a part of this day! 

Visit the Golfing for Education website for more information on playing the tournament, volunteering, or sponsoring.  Also feel free to reach out to Beth via phone (843) 552-1226 or email if you'd like more information on Leader In Me or Charleston Leaders. 

We are always here to help and we absolutely love serving the Lowcountry!

Preparing For the Worst: First Steps.

8/3/2020 (Permalink)

Kitchen with ceiling and insulation caved in after a fire damage Preparing for the worst lessens confusion and uncertainty when disaster strikes.

Disaster has struck! Your worst nightmare has come true. Your refuge has been compromised. Emotion is running high. There’s so much to do - so many questions. Where do you turn? Who do you trust? What are the next steps? Hopefully, in the next few minutes we can help you sort this stuff out.

  1. Notify your insurance company of the loss. PLAN AHEAD: keep a copy of your policy and contact information at a safe alternate location. Set up an insurance contact in your phone in advance, just in case. In a catastrophe, emotions run high and trying to remember insurance details is an unnecessary stressor. 
  2. Get advice from a first response company. They can quickly send out an expert who will evaluate your situation and help you protect the property from further damage. We all  live busy lives, but taking time to research beforehand so you aren’t making snap decisions in a tough moment, is time well spent. Here at  SERVPRO of Greater Northern Charleston, we offer programs to evaluate your home or business and put you on a preferential service list in the event of a community wide disaster.
  3. Hire a pre-screened construction professional. Some mitigation companies, like ours,  do turn-key projects. We not only mitigate the original damage but can handle the reconstruction as well. If yours doesn’t offer this,  take the time to investigate your options beforehand. The key to managing stress in a crisis is eliminating as many unknowns as possible before disaster strikes. 
  4. Notify your mortgage company that you’ve had damage. Most companies have a “Loss Draft Department” that exists solely to process money as the insurance company issues it. Larger settlements are often escrowed by the company and distributed in increments based upon progress made by the contractor. There is usually a package of documents that has to be filled out and submitted by you and your licensed contractor to begin distribution of funds.  
  5. Understand the limits of your policy. This is a complex process with many moving parts. On larger claims many home owners make mistakes early in the process that can cause grave financial harm to them as the situation unfolds. Beware of offers of convenience as they are often quite costly. Every expense in an insurance claim is assigned to a category within the policy. When the category is used up there’s no more money. Ask your agent to go over the various components with you and explain what protections you are buying and how they match up to real world expenses if you ever have to file a claim. 

We are locally owned and have been serving the Lowcountry for 16 years, and counting!  If you have any questions about how you can be prepared for a fire or flood emergency in  your home or business, do not hesitate to call or contact us through our site! 

We are here for you 24/7. 



There When You Need Us To Be.

7/21/2020 (Permalink)

Water and Flames on a black background Water. Fire. Mold. Disinfecting. We are ready. 24/7

Time becomes a precious commodity when disaster strikes. Waiting for help is stressful when your home or livelihood is on the line. Responding faster to any size disaster is more than just a slogan to us, it is an essential part of how we do business. 

Why is response time so important?

It only takes minutes for water to spread throughout your property and saturate everything in its path. The walls, the floors, upholstery, and your belongings are fast casualties of water.

During the first 24 hours:

  • Drywall will begin to break down
  • Tarnishing begins on metal surfaces
  • Furniture swells and begins to crack
  • Colors on paper and cloth begin to bleed
  • The affected area takes on a musty odor

Between 48 hours and a week:

  • Mold and mildew begin to grow
  • Doors, studs, wood flooring swell and warp
  • Metal starts to rust and become corroded
  • Paint begins to blister
  • The risk of bio-hazard contamination increases

Water damage left unchecked for over a week can lead to dramatically increased restoration time and costs, as well as impact the building’s structural safety.

How we can help:

We can set up a plan of action for you in advance of a disaster striking your business.

We can provide an immediate response which can help minimize damage and help keep restoration costs manageable.

Our professionally trained crews are available 24/7 to be dispatched to your property, day or night, with the industry's best equipment and supplies. 

We are locally owned and operated.  We know our Charleston area communities and love serving the Lowcountry.

Water. Fire. Mold. Disinfecting.  Whatever your need, we are here for you, 24/7. Need more information?  Call (843) 552-1226 or fill our our Contact Us page on the web.

The More You Know.

6/11/2020 (Permalink)

Hour glass over the word questions We are are always ready to help. Here's what we will need to know.

Living in Charleston, we are no strangers to flooding, and heavy wind and rain forcing water into places it does not belong!  A water damage in your home can be an incredibly daunting experience and our teams are trained to efficiently navigate you through the entire experience.  Knowing a little about what we will need before you call, can help expedite the process and allow us to answer your questions more effectively.

Here are a few of the questions you can expect to be asked during that nerve-wracking initial call:

  • Your name, address, email, and the best contact information to reach you.
  • Insurance claim information, if you have already called them.
  • The cause of water damage and when it occurred.
  • Is power and water still on at property?
  • How many rooms, and what type of flooring was affected?
  • Are ceilings affected in any of the rooms?
  • Is your home on a slab or a crawlspace and how many stories?
  • Is property accessible and who will be meeting our crew?

We are available to help make the water clean-up and reconstruction process as painless as possible for you and your family.

Call, any time. 24/7 ~ 843.552.1226

2020 Hurricane Season Coming On Strong!

6/10/2020 (Permalink)

Palm tree blowing in wind against a stormy sky We are ready for whatever this Hurricane Seasons brings!

According to National Oceanic Atmospheric Association (aka NOAA) the 2020 hurricane season has a 60 percent chance of being an "above normal" season.  This means, potentially, 13-19 named storms, with up to 10 of them becoming hurricanes.  While no one, including NOAA, truly has a crystal ball that can clearly see into the future, it would not be out of step for 2020 to deliver just such a season!  

With social distancing, remote work changes, and most businesses not operating fully "business as usual," it would be easy to set aside properly preparing for a hurricane.

We encourage you to take a look at your plan, evacuation options, and supplies in your home  before there is a named storm on the horizon.  This year, more than ever, it is important to be prepared.  Supply chains have been slowed and stores are just now getting some essential items restocked regularly.  No one wants to get stuck during a storm after another mad rush on TP!  

NOAA also offers a mobile app that tracks storms, sends notifications, shares locations of shelters, along with providing helpful safety tips.  Click here to check it out and download:

As always, SERVPRO of Greater North Charleston and Dorchester County are here to help in any way we can. If your home is affected by a storm, named or not, we are available 24/7.  Save our number, 843-552-1226, in your phone now so you are ready. 

Here's to a safe and peaceful Hurricane Season!  We think we have earned it! 

Is Your Business Ready?

6/10/2020 (Permalink)

Aerial view of a hurricane We are here to help you be as ready as possible for the 2020 hurricane season.

If you are like most businesses (including us!), you started 2020 with brand new exciting intentions for the year, only to have to completely reevaluate everything from payroll, work environment, to services or products offered. One thing we want to be sure you give attention to, in the midst of the chaos this year, is your plan in the event of a hurricane.  No one needs to be caught unprepared for another potential 2020 disaster.

FEMA records that 40-60 percent of small businesses do not reopen after suffering an incapacitating disaster... and 90 percent of the ones that do, do not remain in business more than a year if they have to close for much more than 5 days. Often business owners have an emergency contingency plan in place for employee safety, but few have a plan specifically to stabilize damage efficiently and quickly. This is where we can help. 

SERVPRO® offers an Emergency Ready Plan that provides you an immediate plan of action, limiting the amount of time your business is inactive.  Timely mitigation minimizes the effects of water damage. Knowing what to do, who to call, and what to expect, in advance, is the key to timely mitigation.

Benefits of having a SERVPRO ERP in place:

  • We are familiar with your property, access points, and type of materials likely affected.
  • We are familiar with you, as an owner, and what you would have us prioritize upon arrival.
  • We know square footage, layout of rooms, and power access. This allows our Crew Chiefs to estimate equipment, supplies, and labor needs immediately upon receiving the call from you.
  • All of the above, gives us the ability to prioritize your business during a city wide event, as we have critical information in a cloud-based app that can be shared at a moment’s notice with the appropriate storm team.

For more information on creating your free, customized Emergency Ready Plan, call (843) 552-1226 or use our Contact Us Form.

 We love serving you, Charleston, and we are always here to help! 

FEMA info-graphic.