Recent Posts

Product Spotlight: Sporicidin

5/1/2019 (Permalink)

Why SERVPRO Product Spotlight: Sporicidin Sporicidin Fresh ~ Safe and effective.

A water damage can cause affected areas to grow dangerous mold, mildew or bacteria. After a water loss in your home or business, we assess damage, remove unsalvageable materials, and then dry out the rest. These steps are well known of the restoration process.  At SERVPRO of Greater Northern Charleston, we take care of both what you can and CANNOT see.  Before the drying starts, we treat all affected and surrounding areas with an anti-microbial in order to discourage potential mold growth.  

Our anti-microbial of choice is Sporicidin Fresh.  Per it's official Safety Data Sheet, "Sporicidin® Disinfectant Solution is an EPA registered and OSHA compliant, alcohol and bleach free disinfectant cleaner. It is ideal for cleaning, restoration and indoor air quality applications, such as mold, water, fire, and sewage remediation, trauma clean up, misting and dust suppression." 

In addition to Sporicidin's cocktail of active ingredients being "effective against viruses, bacteria, fungus and TB, this product is also rated by the EPA as Category III (Low Toxicity) for eye irritation and Category IV (Very Low Toxicity) for acute oral, acute dermal, acute inhalation, and skin irritation exposure studies."

We seek out products that are, not only highly effective, but safe for your family or employees.  We are here for you 24/7, Charleston!  843.552.1226.

What We Need to Know.

5/1/2019 (Permalink)

Water Damage What We Need to Know. Knowing what questions we may ask helps you be more prepared for a water damage.

A water damage in your home can be a daunting experience.  Knowing a little about what we will need before you call, can help expedite the process and allow us to answer your questions more effectively during the first call.  Here are a few of the questions you can expect to be asked during that nerve-wracking initial call: 

  • Your name, address, and the best contact information to reach you.
  • Insurance information, if you have already called them. 
  • The cause of water damage and when it occurred.
  • Is power and water still on at property?
  • How many rooms, and what type of flooring was affected?
  • Are ceilings affected in any of the rooms?
  • Is your home on a slab or a crawlspace and how many stories?
  • Is property accessible and who will be meeting our crew?

We are available to help make the water clean up process as painless as possible for you and your family.  Call, any time. 24/7 ~ 843.552.1226

2019 North Charleston Business Expo

5/1/2019 (Permalink)

Why SERVPRO 2019  North Charleston Business Expo May 15, Booth 420.. .Come see us for a chance to win!

What do you get when you mix Charleston RiverDogs, SERVPRO of Greater Northern Charleston, and the North Charleston Business Expo?  Well... you might just have to show up to find out!   

We will be out at the Expo on May 15th, in booth 420.  Some of SERVPRO's finest will be on site all day to chat with you about how we can help if your family or business is impacted by a fire, water, or mold situation.  

Oh...and did we mention prizes??

Yes, there will be prizes, and if you've got a good pitching arm, you definitely want to stop by! Riverdogs season is upon us, here in the Lowcountry, and we plan on celebrating with some 7th inning stretch goodies!  Ok... and maybe a grand prize for you and 9 of your friends. 

See you there!  

Contents! Contents! Contents!

5/1/2019 (Permalink)

Fire Damage Contents! Contents! Contents! Would you be able to remember everything you have stored in your garage if a devastating fire were to break out?

It is no secret how damaging flames and smoke can be to your home or business.  Smoke and soot clean up alone can be tedious and expensive.  One area we find that home and business owners overlook when it comes to protecting their home and office, are the contents contained within.

Most insurance policies have contents coverage, in the event that they get damaged in a fire or water (sometimes both!) loss.  However, policy holders are still required to submit a list of the items that were deemed unsalvageable in order to receive payment.  We do our very best when on the job site to notate any item we determine must be thrown away.  But sadly, not all items can be recognized.  Especially in the room where the fire started. 

Having pictures and an up to date home inventory, can help jog your memory as to what was stored in each room so nothing gets missed.  If you are renting your home or office space, and have tenant's insurance, your inventory is just as critical! 

We are here for you 24/7 if you have a fire or smoke disaster.  843.552.1226

Our Fearless Leader!

4/29/2019 (Permalink)

Why SERVPRO Our Fearless Leader! Production Manager, Allison Elliott, getting a little dirty with some on the job training!

Once a hero, always a hero!  Allison Elliott, our Production Manager,  was onsite at this Johns Island, SC home after there crawlspace was affected by a water damage.  We had a couple new technicians on site, so Allison gave them a bit of on the job training on accessing and maneuvering a crawlspace.  Everyone on our crew is always ready to do what it takes to help you get your home back in order.  Within just a day or two we had the issues in this crawlspace resolved and we were happy to do our part in getting the homeowners on the way to full restoration of property.  If you are having an issue in your crawlspace, please do not hesitate to call!  Hero Ready, 24/7 ~ 843.552.1226

Are You Ready For Spring Weather?

4/25/2019 (Permalink)

Storm Damage Are You Ready For Spring Weather? Spring storms can wreak havoc, but we are ready!

Spring is upon us and the future is looking bright, but be sure to prepare for whatever Mother Nature may send our way.

The Risk of Severe Weather in the Spring

With the arrival of spring comes longer days and more sunshine.  However, drastic changes in temperature are also common, bringing with them the threat of severe weather throughout the country.

Thunderstorms become increasingly common during the spring and are the main cause of severe weather. 

These storms can cause the threat of flooding, high winds and even tornadoes if the conditions are right.

How to Be Prepared

There is no way to be able to predict the weather with 100% accuracy, however, advanced warnings, along with the right preparation, can greatly improve overall safety for your family.

Below are some suggestions  to your home to prepare for severe weather:

  1. Clean gutters, drains and downspouts.
  2. Trim trees of loose or dead limbs
  3. Secure outdoor belongings

Having an emergency kit with the following items is also advisable:

  • Battery-operated flashlight and NOAA weather radio, with extra batteries for both
  • Emergency evacuation or shelter plans
  • Important personal information including contacts and medical information.
  • A first-aid kit with things like non-latex gloves, adhesive bandages, tweezers, sterile gauze pads, aspirin packets, adhesive cloth tape and scissors
  • 3–5 day supply of bottled water and nonperishable food
  • Personal hygiene items
  • Blankets or sleeping bag

One thing that always remains true of unpredictable spring weather: It always happens. If your home or business is damaged in a storm, you can depend on SERVPRO® of Greater Northern Charleston to get the cleanup and restoration process started fast.

It's Tornado Season... Stay Safe!

4/25/2019 (Permalink)

Storm Damage It's Tornado Season... Stay Safe! Springtime thunderstorms can bring more than just wind and rain! Be ready.

That beautiful springtime weather you are enjoying can also be unpredictable.  Severe thunderstorms are common this time of year and can cause perfect conditions for a tornado to form.

April and May traditionally have the highest occurrences of tornadoes across the country.  Here are some tips to help you be prepared if your home were to be threatened by a tornado

The Formation of a Tornado

There are approximately 1,200 tornadoes that occur in the U.S. each year. A tornado will form when changes in wind speed and direction create a horizontal spinning effect within a storm cell. This is then tipped vertical by rising air moving up through the thunderclouds.

Spring and summer tornadoes typically occur later in the afternoon, but it is vital to remember that they can occur anytime.

Knowing What to Do

There is an important difference between a tornado watch and tornado warning. A watch indicates conditions are favorable for tornadoes, while a warning occurs when a tornado has been reported or became visible by radar.

If there has been a warning and you are in the path of the tornado, it is vital to act and find safe shelter.

Shelter options include:

  • Basement or storm shelter.
  • In an area that is away from outside walls, doors and windows. Interior closets and bathrooms can be ideal options.  Make sure it is in the lowest part of your home.
  • If you are outside, try to get to a sturdy building.  Not a mobile homes or trailer.
  • If on the road and no building access is available, do not get under an overpass or bridge. Instead, find a low, flat location and use your arms to protect your head and neck.  DO NOT try to out run it. 

If you have a safe place in your home for shelter, be sure to equip with flashlights, a battery-powered weather radio, and extra batteries.

There is very little time to react when a warning is issued for your area, so think and plan ahead so that everyone knows their options before hand. 

If your home or business has been damaged by a tornado, know that SERVPRO® of Greater Northern Charleston is ready and waiting to jump into action and get cleanup and restoration of your property underway.

Our Job is to be Faster to Any Disaster.

3/28/2019 (Permalink)

Why SERVPRO Our Job is to be Faster to Any Disaster. Our job is to get to you fast if a water damage occurs in your home or business.

Time becomes a precious commodity when disaster strikes your home or business. Waiting for help is stressful when it is your home or livelihood on the line—you need it right away.

Nobody understands a fast response like we do, which is why responding faster to any size disaster is more than just a slogan to us.

The Importance of Cleaning Up Quickly

When it’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play.

It only takes mere minutes for water to spread throughout your property, where it will saturate everything in its path. The walls, the floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours and a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious bio-hazard contamination

Water damage that is left unchecked for over a week can lead to a dramatically increased restoration time and costs and can also impact structural safety.

How We’ll Help

We can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. 

If you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Greater Northern Charleston is available for emergency cleanup and restoration services 24 hours a day, seven days a week.  Here for you! 843.552.1226

Protect Your Home From Water Damage

3/27/2019 (Permalink)

Did you know water damage can be one of the most common and costliest disasters your home may experience? Bursting pipes, malfunctioning appliances or storm damage are just some of the ways water can damage your home.

While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from these difficult scenarios.

How to Protect Your Home

Not only will you find that water damage is a big headache to deal with, but it can also have a long-term impact on your home—namely, mold. Mold can start to grow in as little as 24–48 hours of water exposure.

As you begin to think about ways to safeguard your home, break it down by areas of impact to make the task easier. 

You can prevent water damage from happening in the basement by checking for water seepage. Look for vulnerable areas of the basement that may need resealing, make sure water drains away from your home and install a backwater valve.

In the kitchen and bathrooms, water damage can occur due to plumbing and appliance failures.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

Protecting your possessions from water damage can’t always happen, but there are steps to take that may decrease the amount of loss. Using waterproof bins to store items is always advised and, if using your basement for storage, keep items stored on shelving off of the floor.

How to Start the Recovery Process

In the event you do encounter a water damage situation in your home, you can stand a good chance at salvaging items if they can be dried out within 48 hours.

Make sure that you immediately contact your insurance company and evaluate the extent of the water damage in your home.

You will want to quickly dry your home out and dehumidify it following a water damage disaster. Be sure to remove wet objects and disinfect remaining materials. Working with SERVPRO of Greater Northern Charleston simplifies the entire process from drying to insurance claim for you as you work to put your home back together. 

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Greater Northern Charleston, who are here to make it "Like it never even happened!"  We are here 24/7 ~ 843.552.1226.

Protect Your Business From Fire Damage

3/27/2019 (Permalink)

Commercial Protect Your Business From Fire Damage Have a plan for your business and employees. And remember we are here to help. 24/7

Business owners have plenty of safety factors to take into consideration regarding risks to their business, staff and visitors. Fires are one of those risks to your business that you need to spend a little extra time planning for and preventing.

Leading Causes of Commercial Fires

The National Fire Protection Association (NFPA) states that the leading causes of structure fires in office properties from 2007–2011 were (in order):

  1. Cooking equipment, 29% of fires
  2. Electrical distribution and lighting equipment, 12% of fires
  3. Heating equipment, 11% of fires
  4. Intentional, 10% of fires
  5. Smoking materials, 9% of fires
  6. Exposure, 4% of fires
  7. Electronic, office or entertainment equipment, 3% of fires

Of those causes, intentional, exposure, and electrical distribution and lighting equipment were the cause of the most property damage with 20%, 18% and 15% respectively.

Ways to Protect Your Business

There are many steps you can take to protect your business from the risk of fires. By focusing on fire risk assessment, fire prevention and staff education, you can work toward reducing the chance of a fire breaking out.

  • Assess your risk of fire hazards. There are some local governments that may offer a visit from a fire marshal to help you identify these risks and provide guidance on creating your fire prevention plan.
  • Have the right fire protection equipment in place, which would include an automatic sprinkler system, smoke detectors and fire extinguishers on each floor.
  • Create a fire plan and review it with your staff on a regular basis to ensure everyone knows what to do in the event of fire.
  • Conduct fire drills at least once a year to keep the fire safety protocol fresh. 
  • Take time to review evacuation plans and where the first-aid kits are.

Despite best efforts with fire prevention and safety tips, the worst could always happen at your business. If a fire has damaged your business, SERVPRO® of Greater Northern Charleston is available to help make it "Like it never even happened."  Here for you 24/7 ~ 843.552.1226