Recent Water Damage Posts

Water Mitigation in a Nutshell!

8/9/2021 (Permalink)

bathroom floor with water covering and an extractor removing water Unfortunately, disasters happen. Are you ready?

Property disasters are a certainty. They can be minor or significant, but damage issues are a guaranteed part of property ownership.

Damages and their repair becomes more complicated when water is added to the mix. Rainwater can spill over and enter into places that it should not be, from places such as the roof, attic, crawlspaces, or basements. Water build-up can wreak havoc as it continues to rise and accumulate.  A dishwasher malfunction or burst pipe can create a world of chaos if it is not dealt with as swiftly as possible.

These are merely a few of the instances that compel a property owner to seek out water restoration professionals.  In any circumstance, the mitigation team will show up on site to evaluate the extent of the damage, and determine the best course of action.  Though jobs vary drastically, all follow the same basic process.  Here is what you can expect:

  • Communication of drying plan with property owner and completion of appropriate documentation.
  • Extraction of any excess water.
  • Removal of any materials or contents that cannot be salvaged. A couple of examples are carpet padding and drywall that are fully saturated.
  • Disinfectant application to all affected areas and materials in order to prevent any mildew or mold growth during the drying process.
  • Fans and dehumidifiers set strategically to promote the most efficient drying timeline.
  • Schedule to monitor the drying progress over the following day.
  • Final equipment removed upon all materials drying to IICRC standards.
  • Final loss report and supporting documents sent to insurance adjuster for payment.

At SERVPRO of Greater Northern Charleston always prioritize restoration over replacement during water mitigation.*  Other firms may take a more replacement approach and this can affect the way the job is run as well as how efficiently the insurance claim is handled.  Most insurance professionals realize that restoration versus replacement allows for property protection and long-term preservation and is the key to minimizing further damage within the property.

Cost of water mitigation

The first question we are usually faced with in an emergent water damage is, “What do we do now?”  The next most commons question is, “How much is it going to cost?” Property owners want to know how much it will cost to remove water within a property and to dry out the area.

The truth is that, while specific line items have standard pricing, cost of the full job varies from job to job, depending on severity and circumstances.  Here are a few things that factor into cost:

  • Source of damage. For example, sewage is more expensive to clean up than the water from an ice maker due to additional precautions and disinfecting processes to prevent the spread of dangerous contaminants.
  • Severity of damage. Size of job can be deceiving.  Occasionally, jobs with a small area of visible damage can actually be quite complicated to mitigate based on what is under the surface. One instance is when a water damage is left unattended and mold grows in the walls and under the flooring with no external sign of its presence
  • Time of day emergency services are needed. After hours, weekends, and holidays often have different pricing, as the cost of production staff is more expensive during these times. However, insurance companies consider this when approving your claim.  We work directly with the insurance company to ensure they are in agreement with the necessity of the afterhours work and pricing.
  • The specifics of your insurance policy. All policies range in deductible and coverage requirements. It is critical to know what you coverage is before beginning a job.  By calling us immediately upon discovering a water damage, we can help you navigate the beginning portion of the process and ensure that we are working within the parameters of your specific policy.

While the insurance and billing process of a water loss can be daunting, we have a team of trained professionals on staff 24/7 to make sure the claims and payment process is as seamless as possible. 

We are here for you.

Fortunately, water mitigation services are not something property owners require very often, but it is certainly a necessary service when dealing with chaotic water situations.  So, we highly recommend you research and find a restoration company that you will feel confident in calling if damage does occur. 

SERVPRO of Greater Northern Charleston & Dorchester County has been serving the Lowcountry for 16 years and have an incredible team ready to help.  Feel free to call us to discuss any questions you may have in advance of a disaster so you are as prepared as possible.

Always just a phone call away to make your water damage, "Like it never even happened."

*If you’d like to know a little bit more about why we restore rather than replace when possible, here is another post on the subject. 

Response Time is Critical!

6/10/2021 (Permalink)

water over flowing a sink Faster to any disaster!

SERVPRO strives to have the best response time possible when called for help on water damage. Our goal is two-fold:  To reduce interruption to your family or business and to make the insurance claim resolution seamless and timely.  On a practical level, we simply want to stop the rapid time in which damage can occur.

Here is a timeline on how the damage from water can progress over just a few weeks:

IN MINUTES…

  • Water spreads very quickly from source to adjoining rooms.   
  • Furniture can stain carpets.  
  • Paper items are ruined.
  • Color in carpets can run.
  • Odors, especially pet or smoke, are released from the carpet and pad. 
  • Electronics (computer towers, power bars, etc.) can be damaged.

IN HOURS…

  • Wood and cabinets begin to swell, split or delaminate.
  • Drywall begins to disintegrate.
  • Bacteria begins to present and sewage contaminants become airborne.
  • Many metal surfaces will begin to tarnish.
  • Odor becomes stronger and more nauseating.
  • Wooden & Vinyl floors can bubble, buckle or cup.

WITHIN A WEEK…

  • Mold will begin to appear and affected areas will no longer be restorable.
  • Metal surfaces will begin to rust.
  • Wood on cabinets or doors and door casings begin to swell.
  • Water will have seeped into the internal areas of furniture increasing the cost of drying, or make drying impossible.

 IN WEEKS…

  • Residence may need to be evacuated due to health hazards.
  • Drywall surface beyond the original affected area can be affected by seeping moisture, mold and mildew.
  • Wood on cabinets, doors and casings can split and finishes be destroyed.
  • Original affected area, as well as additional areas covered in mold and mildew, will become unsalvageable and will need to be replaced. 

SERVPRO of Greater Northern Charleston has professionally trained teams, ready for your call. Contact us 24/7 at (843) 552-1226.  

How well do you know your water?

4/22/2021 (Permalink)

man standing over a bucket with sudsy water and a mop Our professionally trained and certified technicians can identify the type of water and how to safely mitigate any damage.

We deal with water damages every day.  Part of effectively cleaning up a loss is identifying what type of water caused the damage.  There are three different classifications for water: clean, gray and black.

Clean Water

Much like its name states, “clean” water is free of harmful contaminants and is the result of broken water lines, malfunctioning appliances, toilet holding tanks, snow melt, and rainwater.

This is the easiest type of water damage to clean up after, but after sitting for 48 hours and following contact with the surfaces of a building, clean water then moves up to a category two, which is gray water.

Gray Water

With “gray” water, water damage cleanup and restoration will become a bit more serious and involved as it generally contains some kind chemical or biological contamination. 

Gray water can often come from dishwashers, aquariums, showers, etc. Again, the 48-hour exposure time applies here as well because if it is not quickly treated, gray water will turn into black water.

Black Water

Black water is the third classification of damaging water and the most serious of the three classifications. Considered highly contaminated by harmful chemicals and biological matter, it would include floodwaters containing soil and all sewage waters.

Sewage is laden with contaminating microbes, including bacteria, protozoans, molds, fungi and more, which can be harmful to humans. Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

When it comes to floods, assume that all water is black water since it will pick up contaminants as it travels along its path.

All three of these water classifications are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), which is an organization that certifies and sets the standard for the cleaning and restoration industry. Our technicians are certified in IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Greater Northern Charleston is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!  We are here for you 24/7 ~ 843.552.1226

Preventing Water Damage.

4/22/2021 (Permalink)

wood flooring badly damaged by water If you have a water damage in your home, we are here to help. 24/7.

Did you know water damage can be one of the most common and costliest disasters your home may experience? Bursting pipes, malfunctioning appliances or storm damage are just some of the ways water can damage your home.

While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from these difficult scenarios.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

How to Start the Recovery Process

In the event you do encounter a water damage situation in your home, you can stand a good chance at salvaging items if they can be dried out within 48 hours.

You will want to quickly dry your home out and dehumidify it following a water damage disaster. Be sure to remove wet objects and disinfect remaining materials. Working with SERVPRO of Greater Northern Charleston simplifies the entire process from drying to insurance claim for you as we work to put your home back together. 

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Greater Northern Charleston, who are here to make it "Like it never even happened."  We are here 24/7 ~ 843.552.1226.

$1,000 Value! Check it out!

9/21/2020 (Permalink)

hand holding a large amount of money Just a few quick minutes registers you for deductible relief if you end up with a fire or water damage insurance claim on your home.

SERVPRO of Greater Northern Charleston & Dorchester County is excited to introduce a new program to the Charleston area!

Our Residential Emergency Ready Program offers homeowners up to $1,000 of their deductible, paid by us, if you are registered with us, have current insurance coverage, and choose to use our services to recover from a water, fire, or mold damage in your home. By registering in advance of any damage, you know exactly what to do during a time that can be very unsettling. 

It is super simple - Fill out this quick and easy Google form.  And...that's it. No obligation, no contract, no cost, and you can cancel at any time.

We will send you periodic updates or information relevant to preventative care and residential preparedness. We promise not to flood your inbox! We just want to be able to stay in touch. Especially if there is a city-wide flood or storm event.

We love serving the Lowcountry and are always here to help. Please feel free to call or email our office with any questions.  

The More You Know.

6/11/2020 (Permalink)

Hour glass over the word questions We are are always ready to help. Here's what we will need to know.

Living in Charleston, we are no strangers to flooding, and heavy wind and rain forcing water into places it does not belong!  A water damage in your home can be an incredibly daunting experience and our teams are trained to efficiently navigate you through the entire experience.  Knowing a little about what we will need before you call, can help expedite the process and allow us to answer your questions more effectively.

Here are a few of the questions you can expect to be asked during that nerve-wracking initial call:

  • Your name, address, email, and the best contact information to reach you.
  • Insurance claim information, if you have already called them.
  • The cause of water damage and when it occurred.
  • Is power and water still on at property?
  • How many rooms, and what type of flooring was affected?
  • Are ceilings affected in any of the rooms?
  • Is your home on a slab or a crawlspace and how many stories?
  • Is property accessible and who will be meeting our crew?

We are available to help make the water clean-up and reconstruction process as painless as possible for you and your family.

Call, any time. 24/7 ~ 843.552.1226

Just in Case...

4/3/2020 (Permalink)

full screen of toilet paper Too much of this commodity going in the toilet? We can help!

Schools are cancelled and kids are home all day,  looking for things to do!  While there are many options to choose between TV, online lessons, board games, family activities, etc, we are betting a bit of boredom might set in from time to time!  If that boredom, a random accident, or use of something other than TP causes a toilet clog or over flow, we thought we'd share a couple tips!  

First...the clog.  We thought about compiling our own list, but then we found this one from Sunrise Specialty.  We worry a bit about number 6 because of a few dishwasher meets dish detergent mishaps!  But, upon a bit of research, it seems legit.  Check them out! If you are unfortunate and have to try one of these DIY solutions, please take a pic and share it with us!

In the event the toilet does overflow, we are available to you, even if it is just to answer questions.  If you aren't comfortable with someone coming into your home, we want to make sure you are doing all you can to avoid as much damage as possible. 

The safer way to protect additional damage down the road is to have us mitigate, dry, and disinfect properly.  This is the best way to prevent potential mold and ensure your insurance claim isn't questioned. 

Our teams are taking extra precaution with protective gear, hospital-grade disinfectants, and adjusted monitoring schedules to minimize our time in your home.  We are also sanitizing high traffic surfaces in rooms we have to work in or walk through, at no additional charge to you. 

We understand how unsettling this time is for everyone, and we want to do all we can to help.  Please do not hesitate to call.

Stay well, and enjoy as much of this time with your littles as you can! 

Water From Above!

3/25/2020 (Permalink)

paint bubbling on the ceiling due to water  from above Got water? We are here to help!

The paint bubbling on the ceiling of this Summerville home is the result of a plumbing leak in a second floor bathroom.  This was not a happy day for this homeowner!  Our technicians showed up, assessed the situation, and were able to put the family at ease.  Within just a few days, the affected areas were dried out, disinfected, and the home was ready for new flooring, paint, and bathroom cabinets! We were able to take care of that for them too!  "Like it never even happened," is always the goal.

We at SERVPRO of Greater Northern Charleston and Dorchester County are ready, professionally trained, and eager to help.  From fires to disinfecting cleanings, we can take care of all of your restoration needs. 

Here for you 24/7.

Wood and Water Do Not Mix!

3/19/2020 (Permalink)

wood floors damaged by water Find yourself with a water loss that has damaged your floors? We can help! 24/7

Response time is critical when it comes to a water loss in your home.  The longer water sits, the more damage it causes.  Sadly, there was nothing that could be done for these wood floors!  

This Charleston area home had fairly extensive damage throughout, and we were so happy we could help.  Our technicians showed up on site prepared and trained to extract excess water, remove flooring, and dry and disinfect the salvageable materials.  In just a few days, this homeowner was ready to reinstall flooring and get their lives back to normal. 

SERVPRO of Greater Northern Charleston has a fully trained team ready at all times to take care of your home in the event of a water loss.  We can be reached 24/7 at 843-552-1226.  

Happy 2019 Preparedness Month!

8/31/2019 (Permalink)

Lighting in sky with national preparedness and SERVPRO logo overlay Happy National Preparedness Month! Are you ready, Charleston? We can help.

It’s finally here!  September, National Preparedness Month, is a disaster recovery company’s December!   Instead of talking about holiday menus and checking off items on a gift list, we spend our time on best preparedness practices and emergency kit items.   Ok, so September doesn’t have the glitter of December.  However, we find great joy in every emergency planning tip that helps you provide another layer of safety during an emergency in your home or a city wide natural disaster.

This month, we are going to post some of our favorite weather sites, preparedness tips for your home, insight on how to protect your business, and what you should have on hand in those emergency kits.  So… stay tuned!

We may as well start with Hurricane Dorian! Keep an eye on him with Count on 2 Hurricane Central.  Stay safe, Charleston.  We don’t want a major storm affecting our families or businesses any more than you do, but know we are here if one heads our way.

24/7 – Always live, no answering service.  Always ready to help.  843.552.1226 (Go ahead… put it in your phone so you can be ready too!)

All the Right Ingredients!

8/21/2019 (Permalink)

green leafy vegetables Think GREEN for all your fire and water restoration needs!

Green leafy veggies are part of what is needed to take care of the health and well being of you and your family.  Choosing SERVPRO green can be just as effective at taking care of your home and business!  When disaster strikes, and you trust SERVPRO of Greater Northern Charleston and Dorchester County to provide restoration services, you are guaranteed to receive exactly what you need.

Certified and trained technicians, consistent IICRC standard processes, and use of safe and effective products is the recipe we use to “make it like it never even happened.”  

We certainly do not wish disaster on any of our Charleston neighbors, but sadly, messes do happen.  If you find yourself in need of help after a water or fire related loss, please do not hesitate to call. We are here for you 24/7, 365 days a year.  

What We Need to Know.

5/1/2019 (Permalink)

Knowing what questions we may ask helps you be more prepared for a water damage.

A water damage in your home can be a daunting experience.  Knowing a little about what we will need before you call, can help expedite the process and allow us to answer your questions more effectively during the first call.  Here are a few of the questions you can expect to be asked during that nerve-wracking initial call: 

  • Your name, address, and the best contact information to reach you.
  • Insurance information, if you have already called them. 
  • The cause of water damage and when it occurred.
  • Is power and water still on at property?
  • How many rooms, and what type of flooring was affected?
  • Are ceilings affected in any of the rooms?
  • Is your home on a slab or a crawlspace and how many stories?
  • Is property accessible and who will be meeting our crew?

We are available to help make the water clean up process as painless as possible for you and your family.  Call, any time. 24/7 ~ 843.552.1226

Protect Your Home From Water Damage

3/27/2019 (Permalink)

Did you know water damage can be one of the most common and costliest disasters your home may experience? Bursting pipes, malfunctioning appliances or storm damage are just some of the ways water can damage your home.

While water damage can be a common issue to deal with as a homeowner, there are things you can do to protect your home from these difficult scenarios.

How to Protect Your Home

Not only will you find that water damage is a big headache to deal with, but it can also have a long-term impact on your home—namely, mold. Mold can start to grow in as little as 24–48 hours of water exposure.

As you begin to think about ways to safeguard your home, break it down by areas of impact to make the task easier. 

You can prevent water damage from happening in the basement by checking for water seepage. Look for vulnerable areas of the basement that may need resealing, make sure water drains away from your home and install a backwater valve.

In the kitchen and bathrooms, water damage can occur due to plumbing and appliance failures.

Be sure to regularly:

  • Inspect all appliances, correcting any issues with hoses and faucets
  • Check all seals and caulking around your showers and tubs.
  • Know where the main shut-off valve is in your home
  • Only run the washing machine or dishwasher while you are home.

Protecting your possessions from water damage can’t always happen, but there are steps to take that may decrease the amount of loss. Using waterproof bins to store items is always advised and, if using your basement for storage, keep items stored on shelving off of the floor.

How to Start the Recovery Process

In the event you do encounter a water damage situation in your home, you can stand a good chance at salvaging items if they can be dried out within 48 hours.

Make sure that you immediately contact your insurance company and evaluate the extent of the water damage in your home.

You will want to quickly dry your home out and dehumidify it following a water damage disaster. Be sure to remove wet objects and disinfect remaining materials. Working with SERVPRO of Greater Northern Charleston simplifies the entire process from drying to insurance claim for you as you work to put your home back together. 

It may seem like recovering from water damage is an overwhelming and slightly impossible task, but it doesn’t have to be. You can call on the highly trained experts at SERVPRO® of Greater Northern Charleston, who are here to make it "Like it never even happened!"  We are here 24/7 ~ 843.552.1226.

Not All Water Is Created Equal.

3/22/2019 (Permalink)

Our professionally trained and certified technicians can help you identify the type of water and how to safely mitigate any damage.

It would be much simpler if we could think of all water causing damage as the same, but in reality, there are three different classifications for this water: clean, gray and black. Understanding the differences in these types of water will help you understand how to better handle the situation.

What Is Clean Water?

Much like its name states, “clean” water is not the type to pose an immediate threat to your health as this water is free of contaminants and resulting from:

  • Broken water lines
  • Malfunctioning appliances
  • Toilet holding tanks
  • Snow melt and rainwater

This is the easiest type of water damage to clean up after, as there will not be as many microbes living in the water, but after sitting for 48 hours and following contact with the surfaces of a building, clean water then moves up to a category two, which is gray water.

What Is Gray Water?

With “gray” water, water damage cleanup and restoration will become a bit more serious and involved. It may pose a health risk because it will contain chemical or biological contamination. 

Gray water can often come from dishwashers, aquariums, showers, etc. Again, the 48-hour exposure time applies here as well because if it is not quickly treated, gray water will turn into black water.

What Is Black Water?

Black water is the third classification of damaging water and the most serious of the three classifications. Considered highly contaminated by harmful chemicals and biological matter, it would include floodwaters containing soil and all sewage waters.

Sewage is laden with contaminating microbes, including bacteria, protozoans, molds, fungi and more, which can be harmful to humans. Some of the diseases that can be transmitted by black water are:

  • Cholera
  • Typhoid
  • Hepatitis
  • Gastroenteritis-type illnesses

Remember, when it comes to floods, assume that all water is black water since it will pick up contaminants as it travels along its path.

All three of these floodwater classifications are recognized by the Institute of Inspection, Cleaning and Remediation Certification (IICRC), which is an organization that certifies and sets the standard for the cleaning and restoration industry. Our technicians all study IICRC standards and best practices in water restoration and are available to help determine the steps to take to get your home back to normal.

It doesn’t matter what type of water has caused damage to your home or business, SERVPRO® of Greater Northern Charleston is here to help get the situation under control and make it "Like it never even happened." Don’t hesitate to reach out to us if you need emergency cleanup and restoration services!  We are here for you 24/7 ~ 843.552.1226

Common Causes of Water Damage to Your Home

3/12/2019 (Permalink)

A broken pipe caused this Summerville, SC home's water damage.

While severe weather is one of the first things one thinks of where water damage is concerned, water damage can happen in other ways.

Storms and flooding can cause catastrophic water damage, but they are often not the main culprits. Everyday household items in your home can be responsible for many situations that result in water damage.

There are different types of water damage, storm damage, and gradual damage.  Gradual damage is something that has been happening over time, i.e. plumbing issues behind the walls causing damage to the walls, ceilings or floors, or water damage caused by cracks in the foundation. Unfortunately, this type of water damage is usually not covered by homeowners insurance, while storm-related and other emergency water damage usually is.

Common Water Damage Culprits

According to the Insurance Institute for Business & Home Safety (IBHS), the leading household systems that cause water damage are:

  • Frozen pipes can burst due to water pressure buildup caused by freezing water or when the supply system materials fail and results in pipes leaking or bursting. 

  • Plumbing drain system failures occur when a sewer drain backs up and overflows into a home or from material breakdown issues. 

  • Toilets are the second leading source of residential water damage loss after plumbing supply system failures and can range from faulty fill valves or clogged drain lines. 

  • When an older water heater has reached its life expectancy, the tank begins to deteriorate and rust and corrode, resulting in leaking or bursting issues. 

  • Typically caused by water supply hose failures, machines overflowing and drain line failures, washing machines are one of the top 10 sources of residential water damage losses. 

If your home has experienced water damage of any type, the team at SERVPRO of Greater Northern Charleston is available 247 to help with cleanup and restoration and make it look “Like it never even happened.”

Feel free to call our emergency line 24/7 ~ 843.552.1226 or through our Contact Us page.  We are always here to help!

Our Newest Addition!

3/9/2018 (Permalink)

Welcome, Velo, to SERVPRO of Greater Northern Charleston!

Everyone likes new stuff right?  We certainly do! SERVPRO of Greater Northern Charleston takes great pride in making sure we have the best possible products and equipment on hand.  This allows us to take care of your restoration needs in the most efficient manner and reduce the impact on your day to day life.

This is our newest addition to the Production inventory:  The DRI-EAZ Velo Low Profile Centrifugal Air Mover.  The Velo is at least 10 pounds lighter and uses just shy of 50% less amps to run. These facts, coupled with reduced noise and size, make this fan ideal to most comfortably and quickly dry out water damage in your home or business.

Remember, we are here 24/7 for all of your fire, water, and mold restoration needs.  (843) 552-1226

Is your college student ready for a flood??

8/2/2017 (Permalink)

Charleston students! Are you ready in the event of a flood or fire in your dorm or apartment?

With the school year finally upon us, there are many college students on the move!  Whether they are moving away from home or just moving from one dorm or apartment to another, they all have one need in common.  Renter’s Insurance!  On more than one occasion, SERVPRO of Greater Northern Charleston has watched frustrated parents and students, throw away and have to come out of pocket to replace items damaged by water, fire, or mold.

For an extremely minimal premium, most content policies cover replacement cost of contents damaged the event of a water or fire loss, living expenses if you are displaced from the unit, and possibly items borrowed from someone else that happened to be damaged in the same loss.  Some have liability coverage for injury after an accident with your pet or other incident in the home.  There is also often coverage for a burglary or financial fraud.

Needless to say the value far outweighs the cost when you consider that recovering from a single event could cost thousands of dollars.  Reach out to your local insurance agent for a quote before you unpack that first box!  If you don’t know a local agent, feel free to give us a call for recommendations.

As always, we are here to help.  24/7/365 ~ (843) 552-1226 or on our website.

All of us at SERVPRO of Greater Northern Charleston hope you have a safe and amazing school year!    

With Water Damage, Response Time is Critical!

5/13/2014 (Permalink)

Faster to any size disaster! Any where in the Charleston Area.

SERVPRO strives to have the best response time possible when we are called for a fire or water damage.   Our 1-4-8 policy sets us apart when it comes to taking care of your home or business in the most expeditious manner.   Our goal is two-fold:  To reduce interruption to your family or business and to make the insurance claim resolution seamless and timely.  Dealing with all of the facets of a water damage and insurance claim can be overwhelming.  Adding additional frustration and cost to the mix due to a delay in response time is simply unnecessary.

Here is a timeline on how the damage from water can progress over just a few weeks:

WITHIN MINUTES…

  • Water spreads very quickly from source to adjoining rooms.   
  • Furniture can stain carpets.  
  • Paper items are ruined.
  • Color in carpets can run.
  • Odors, especially pet or smoke, are released from the carpet and pad. 
  • Electronics (computer towers, power bars, etc.) can be damaged.
  • WITHIN HOURS…

  • Wood and cabinets begin to swell, split or delaminate.
  • Drywall begins to disintegrate.
  • Bacteria begins to present and sewage contaminants become airborne.
  • Many metal surfaces will begin to tarnish.
  • Odor becomes stronger and more nauseating.
  • Wooden & Vinyl floors can bubble, buckle or cup.
  • WITHIN A WEEK…

  • Mold will begin to appear and affected areas will no longer be restorable.
  • Metal surfaces will begin to rust.
  • Mold and mildew can begin to cause health problems.
  • Wood on cabinets or doors and door casings begin to swell.
  • Water will have seeped into the internal areas of furniture increasing the cost of drying, or make drying impossible.
  •  WITHIN WEEKS…

  • Residence may need to be evacuated due to health hazards.
  • Drywall surface beyond the original affected area can be affected by seeping moisture, mold and mildew.
  • Wood on cabinets, doors and casings can split and finishes be destroyed.
  • Original affected area, as well as additional areas covered in mold and mildew, will become unsalvageable and will need to be replaced.
  • SERVPRO of Greater Northern Charleston is ready for your call. Contact us 24/7 at (843) 552-1226.  For non-emergent needs we can also be reached thru the on line Contact Us Form.

    Turn Around, Don't Drown!

    3/18/2014 (Permalink)

    Turn Around, Don't Drown! Flood Safety Awareness Week 2014

    Flooding remains one of the top weather killers in the U.S., with the average number of annual fatalities totaling near 90. More than half of these fatalities are vehicle-related. The National Weather Service has been working to bring those numbers down and, for the past decade, has been doing so using its “Turn Around Don’t Drown” campaign, which is dedicated to teaching the public about flood safety.

    Hector Guerrero, warning coordination meteorologist at the NWS San Angelo, Texas, forecast office, began formulating a plan for a program to raise awareness of the dangers of driving or walking into flooded areas in the early 2000s. While Guerrero worked at the NWS forecast office in Brownsville, Texas, he became concerned when hurricane evacuees from the Texas coast would relocate to the heart of Texas’ Flash Flood Alley. He was also aware of the dangers associated with flash floods having grown up in Austin, also part of Flash Flood Alley. “I wanted a catchy phrase along the lines of the fire-safety mantra "Stop, Drop and Roll,” said Guerrero. “After brainstorming with a group of firefighters from Harlingen, Texas, I chose ‘Turn Around Don’t Drown.’” 

    Guerrero worked with a team from NWS Southern Region Headquarters and together they partnered with the Texas Division of Emergency Management, the Federal Alliance for Safe Homes, and the City of Fort Worth Fire Department. NWS launched the “Turn Around Don’t Drown” program in Texas in 2003. Once the phrase was officially trademarked by NOAA, the program made its national debut in 2004. 

    Since then, hundreds of permanent “Turn Around Don’t Drown” signs have been established along roadways prone to flooding across the U.S. and the slogan has become an often repeated catchphrase in the media, classrooms and even the home. In addition to the NWS education materials, NWS partners also distribute resources bearing the phrase. 

    For information on how SERVPRO of Greater Northern Charleston can help if you are facing flood damage to your home or business, please take a look at the Water Damage Restoration page on our website.

    You can also Contact Us, 24/7, for help.  (843) 747-8750

    Atricle courtesy of NWS & NOAA