Recent Why SERVPRO Posts

Secrets of Renovation Workshop

6/19/2019 (Permalink)

Why SERVPRO Secrets of Renovation Workshop Mold in the walls of this Summerville, SC home!

We were proud to be one of the local sponsors for AnnieMac’s “Secrets of Renovation… For Agents, by an Agent” Workshop at the Hilton Garden Inn - Airport this month!  Loan Officer, Ronda Tucker Hammang and Agent Liason, Alana Hopkins did a fantastic job training a room full of Lowcountry agents how to utilize AnnieMac’s renovation loan to meet the needs of their clientele.  Materials covered sales tips, benefits of instant equity,  loan terms, and target demographics… these ladies had it covered. If you are looking to buy in the Charleston area and do not have a lender or agent working with you, contact AnnieMac Charleston to get started!

At SERVPRO, we are always educating clients concerning the cost effectiveness of restoration versus replacement, so today was right up our alley.  Plus… who doesn’t like an opportunity to display gross photos of mold?

If you are in the process of renovating your home or business, and run into a mold, water, or smoke related issue, please give us a call.  We will meet you on site to assess the most effective way to resolve the issue so you don’t get behind schedule.

We are always ready to help:

SERVPRO of Greater Northern Charleston – (843) 552-1226

SERVPRO of Dorchester County – (843) 225-5433

IICRC Certified Firm!

6/19/2019 (Permalink)

Why SERVPRO IICRC Certified Firm! IICRC Certified Firm!

The IICRC (Institute of Inspection Cleaning and Restoration Certification) is a non-profit organization that establishes standards and certifications for all aspects of the cleaning and restoration industry.  This includes cleaning processes and products, inspection practices, mitigation techniques, and installations.

While SERVPRO of Greater Northern Charleston has been around for over a decade, we have just recently purchased a second franchise license, SERVPRO of Dorchester County.  This purchase inevitably brought about some organizational changes.  We are proud to announce that the entire Ferm franchise family, as a whole, is an IICRC certified firm.

The IICRC also provides the certification requirements for our water and fire restoration technicians.  We provide only the best training for the crew members that will be working in your home or business. 

We love taking care of you, Charleston!  Call us anytime, 24/7, for your restoration needs. 843.552.1226 or use our Contact Us page on the site.  We are here to help.  

Product Spotlight: Sporicidin

5/1/2019 (Permalink)

Why SERVPRO Product Spotlight: Sporicidin Sporicidin Fresh ~ Safe and effective.

A water damage can cause affected areas to grow dangerous mold, mildew or bacteria. After a water loss in your home or business, we assess damage, remove unsalvageable materials, and then dry out the rest. These steps are well known of the restoration process.  At SERVPRO of Greater Northern Charleston, we take care of both what you can and CANNOT see.  Before the drying starts, we treat all affected and surrounding areas with an anti-microbial in order to discourage potential mold growth.  

Our anti-microbial of choice is Sporicidin Fresh.  Per it's official Safety Data Sheet, "Sporicidin® Disinfectant Solution is an EPA registered and OSHA compliant, alcohol and bleach free disinfectant cleaner. It is ideal for cleaning, restoration and indoor air quality applications, such as mold, water, fire, and sewage remediation, trauma clean up, misting and dust suppression." 

In addition to Sporicidin's cocktail of active ingredients being "effective against viruses, bacteria, fungus and TB, this product is also rated by the EPA as Category III (Low Toxicity) for eye irritation and Category IV (Very Low Toxicity) for acute oral, acute dermal, acute inhalation, and skin irritation exposure studies."

We seek out products that are, not only highly effective, but safe for your family or employees.  We are here for you 24/7, Charleston!  843.552.1226.

2019 North Charleston Business Expo

5/1/2019 (Permalink)

Why SERVPRO 2019  North Charleston Business Expo May 15, Booth 420.. .Come see us for a chance to win!

What do you get when you mix Charleston RiverDogs, SERVPRO of Greater Northern Charleston, and the North Charleston Business Expo?  Well... you might just have to show up to find out!   

We will be out at the Expo on May 15th, in booth 420.  Some of SERVPRO's finest will be on site all day to chat with you about how we can help if your family or business is impacted by a fire, water, or mold situation.  

Oh...and did we mention prizes??

Yes, there will be prizes, and if you've got a good pitching arm, you definitely want to stop by! Riverdogs season is upon us, here in the Lowcountry, and we plan on celebrating with some 7th inning stretch goodies!  Ok... and maybe a grand prize for you and 9 of your friends. 

See you there!  

Our Fearless Leader!

4/29/2019 (Permalink)

Why SERVPRO Our Fearless Leader! Production Manager, Allison Elliott, getting a little dirty with some on the job training!

Once a hero, always a hero!  Allison Elliott, our Production Manager,  was onsite at this Johns Island, SC home after there crawlspace was affected by a water damage.  We had a couple new technicians on site, so Allison gave them a bit of on the job training on accessing and maneuvering a crawlspace.  Everyone on our crew is always ready to do what it takes to help you get your home back in order.  Within just a day or two we had the issues in this crawlspace resolved and we were happy to do our part in getting the homeowners on the way to full restoration of property.  If you are having an issue in your crawlspace, please do not hesitate to call!  Hero Ready, 24/7 ~ 843.552.1226

Our Job is to be Faster to Any Disaster.

3/28/2019 (Permalink)

Why SERVPRO Our Job is to be Faster to Any Disaster. Our job is to get to you fast if a water damage occurs in your home or business.

Time becomes a precious commodity when disaster strikes your home or business. Waiting for help is stressful when it is your home or livelihood on the line—you need it right away.

Nobody understands a fast response like we do, which is why responding faster to any size disaster is more than just a slogan to us.

The Importance of Cleaning Up Quickly

When it’s your belongings or business on the line, time is not a luxury you have regarding disaster cleanup. This is especially true when water damage has come into play.

It only takes mere minutes for water to spread throughout your property, where it will saturate everything in its path. The walls, the floors, upholstery and your belongings are fast casualties of water.

The effects of water damage within the first 24 hours include:

  • Drywall beginning to swell and break down
  • Metal surfaces beginning to tarnish
  • Furniture beginning to swell and crack
  • Dyes and inks from cloth and paper items spreading and staining
  • The beginning of a musty odor

The damage continues to worsen as time goes on. Between 48 hours and a week later, you could begin to see:

  • The growth and spreading of mold and mildew
  • Swelling and warping of doors, windows and studs
  • Metal beginning to rust and corrode
  • Paint beginning to blister
  • Wood flooring swelling and warping
  • The possibilities of serious bio-hazard contamination

Water damage that is left unchecked for over a week can lead to a dramatically increased restoration time and costs and can also impact structural safety.

How We’ll Help

We can provide an immediate response to any size disaster, which can help minimize the damage and help keep the cleaning and restoration costs manageable.

Our trained cleanup and restoration specialists can be dispatched to your property or business at any time, no matter what day or time it is.

Being a locally owned and operated franchise helps us be close by and ready to respond whenever the call comes in. 

If you need us, we’ll be there—no matter the time or day. The team of highly trained restoration experts at SERVPRO® of Greater Northern Charleston is available for emergency cleanup and restoration services 24 hours a day, seven days a week.  Here for you! 843.552.1226

Loving Local!

4/6/2016 (Permalink)

Why SERVPRO Loving Local! Franchise Owners, Liz & Brandon Ferm

Local businesses are run by people who don’t just know what they want to do professionally, but most have a clear understanding of why they put in the crazy work it takes to be self-employed.  With a long family lineage of self-starters and entrepreneurs, working for a locally owned and operated business has always been my preferred employment. Working directly with the owners of a local business, I have a front row seat to their Why, and nothing short of my own is as motivational.

Daily life at SERVPRO of GNC is far from calm and cozy - we work in a 24/7 emergency service industry! However, working with Liz and Brandon Ferm as their Office and Marketing Manager for 5 years, and counting, is definitely on the highlight reel of my professional life. 

I asked Brandon recently about his favorite part of being a local SERVPRO franchise owner.  This is the difference between an owner raised in the town he services and a huge corporate entity that ships in strangers.

“I find great fulfillment in helping clients gain control of their disaster. Often, during a large water or fire loss, people feel helpless with nothing within their control while they wait on help to arrive.  

Even before the team even steps foot onsite, our office staff or afterhours on-call manager (NEVER an answering service!)  begin to walk the clients through what they can expect.  On site, the SERVPRO team immediately gets to work doing the emergency mitigation, assessing the full scope of work, and helping the client line up any additional contractors that may be needed in order expedite getting their home or business put  back together.  

Once a client can get answers and see things moving in a positive direction, the victims of the disaster start to feel they are regaining control of their lives.  For me, this is by far the most satisfying part of what we do at SERVPRO of GNC. “

Take a second and save this number in your phone:  843-552-1226.  You never know when something unexpected is going to happen and turn your home or business upside down, but at least you will know the first call to make when it does.

SERVPRO of Greater Northern Charleston ~ Like it Never Even Happened.

~Beth Williams

Rapid Response is Critical!

1/14/2014 (Permalink)

Why SERVPRO Rapid Response is Critical! Rapid response is critical to a water damage clean up.

Rapid Response on EVERY call is what sets SERVPRO apart from our competitors.  While all SERVPRO franchises are independently owned and operated, we are all held to the same response time guidelines.  We are actually scored on our ability to maintain consistent response times with the 1-4-8 standard set by our corporate leadership. 

At SERVPRO of Greater Northern Charleston we take the 1-4-8 guideline as a challenge.  When we are notified of a loss by your insurance company or property manager, we make sure someone stops IMMEDIATELY to contact the appropriate person to make arrangements to be on site for emergency service in as little time as possible.  Highly trained and professional technicians are usually on site in less than 2 hours unless otherwise requested by the client.

We also make it a practice, to contact your insurance adjuster if at all possible during the initial visit to your property in order to expedite necessary approvals for the work required to mitigate the fire or water damage and restore your home or business as quickly as possible.

SERVPRO of Greater Northern Charleston is proud to be part of a nationwide company that challenges us to provide expedient, quality service to our local home owners and small businesses.

We are here 24/7 to serve the North Charleston and surrounding areas:  Goose Creek, Moncks Corner, Summerville, Ladson, Hanahan... Call anytime:  843-747-8750.

Restoration vs. Replacement

10/18/2013 (Permalink)

Why SERVPRO Restoration vs. Replacement Working hand in hand with your insurance company to restore your home.

At SERVPRO we are in the business of restoration rather than replacement - this provides the benefits of not only lower costs but also a smaller ecological footprint. On a more personal level, restoration vs. replacement provides home owner peace of mind, in the event of a loss, that they will be able to make the most of any insurance payments they receive. 

Why do we focus on restoration?



  • We minimize the amount of building material discarded into landfills.
  • We preserve the original architecture of building structures.
  • Restoration is much more cost-efficient than replacement.
  • Many items cannot be replaced, such as important documents and family heirlooms.

In addition to preserving original structures and items, a drive towards restoration can better satisfy a complete return to normalcy when catastrophe occurs. Insurance policies often have limits that cap the amount of a claim - restoration allows for minimizing the costs of returning a structure to preloss condition.

SERVPRO works seamlessly with insurance companies nationwide, providing them with restoration budgets that not only meet their stringent guidelines, but provide the homeowner with the best possible outcome.

You have a choice when it comes to who to trust with your home after a fire or flood. Choose SERVPRO of Greater Northern Charleston and let us help you make it… “Like it never even happened.”

We can be reached 24/7 at (843) 747-8750.  

Did you know?

8/30/2013 (Permalink)

Why SERVPRO Did you know? We are proud to be locally owned and operated in Charleston, SC.

  • SERVPRO was founded in 1967.
  • We are the National leader and provider of fire and water cleanup and restoration services.
  • We also specialize in mold mitigation and remediation.
  • A network of more than 1,600 individually owned and operated Franchises make up the SERVPRO family.
  • We have franchises in Canada.
  • We respond to property damage emergencies ranging from individual residential disasters to multi-million dollar commercial losses.
  • The SERVPRO® System has established relationships with all major insurance companies.
  • Most of all… We love working with our Lowcountry home and business owners!

Congratulations, Beth Williams!

8/14/2013 (Permalink)

Why SERVPRO Congratulations, Beth Williams! Beth Williams is now DryBook Certified!

Congratulations to our Sales/Office Manager, Beth Peterson Williams, for being the first SERVPRO employee in the Greater North Charleston area to successfully complete SERVPRO's DryBook Training with flying colors!

This new program will make it possible to capture drying information and readings more efficiently on site at a water damaged property. Just another tool SERVPRO has to offer that makes us best the restoration industry has to offer.