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Fire & Water - Cleanup & Restoration

What To Expect During Water Restoration

1/6/2022 (Permalink)

frequently asked questions The more you know!

SERVPRO of Greater Northern Charleston’s water restoration experts have the best resources and skills for water removal, cleanup, and flood damage restoration and repair. Our services include water extraction, cleanup, dry-outs, dehumidifying, flood water removal, and emergency services. We also offer sewage cleanup, damage assessments, odor removal, mold removal, tarp-over services, and structural drying.  

At SERVPRO of Greater Northern Charleston, our technicians are trained and certified in water disaster management and all forms of remediation. We have helped many Charleston area residents recover from different disasters in the past 16 years.

Here is a breakdown of what to expect if you were to need our services due to water loss to your home or business: 

Damage Inspection and Assessment

We dispatch a restoration professional to your home in North Charleston, Summerville or any of the neighboring areas for a property inspection and assessment of the water, fire or mold damage to be done. The inspection and assessment ensure that everything from the scope, budget, timeframe, and restoration service demands are analyzed.

Dehumidification, Water Removal, and Dry Outs

In this step, our technicians often use specialized dehumidifiers, water extraction equipment, and air movers to ensure any water or moisture that may have remained in the furniture, carpets, and on the floors is removed. Once standing water is removed and equipment is set, our crew makes daily visits to monitor and assure the materials are drying appropriately. 

Cleaning and Sanitization

Once the affected materials are dry and equipment is pulled, all areas are disinfected and cleaned as necessary.  This step often involves deodorizing and cleaning up the carpets, floors, furniture, and other important areas. The two activities are precautionary steps to prevent microbial growth and remove odors.


Once the mitigation teams have completed the drying and disinfecting process, we can move on to rebuilding and restoring the damaged property.  From replacing carpet to complete rebuild, our construction services team is here to walk through the entire process with you and your insurance company. 

Here for you 24/7

SERVPRO of Greater Northern Charleston has friendly and professionally trained teams on call 24/7 for you in the event of an emergency in your home.  Contact us anytime at 843-552-1226 or reach out to us on our Contact Us page on our website. 

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